Telephone and Digital Assessor
1 week ago
Position:
Telephone and Digital Assessor
Location:
Dewsbury
Closing date: 27 June 2024
Role details:
Job title:
Telephone and Digital Assessor
Location:
Dewsbury
Salary:
£22,010 to £24,704
Salary pro rata:
No
Hours per week:
37
Type of contract:
Permanent
27/06/2024
Closing time:
12:00
Interview date:
11/07/2024
Kirklees Citizens Advice and Law Centre wishes to appoint a Telephone & Digital Assessor to provide general information and advice to members of the public calling the KCALC telephone advice line or requesting assistance by digital means.
The majority of enquiries relate to welfare benefits, debt, housing and employment issues, but calls cover a wide range of advice needs and no two calls are ever the same.
Benefits:
- An 8% noncontributory Pension Scheme
- Healthy Work/Life Balance 37 hour working week and flexible working scheme.
- Generous Annual Leave 33 days holiday, rising to 38 after 5 continuous years' service plus eight statutory bank holidays.
- Commitment to health and wellbeing access to employee assistance programme, discounts on days out, restaurants and high street shopping, contribution towards eyetests, glasses, dental care and more.
- Discounted and financed travel pass.
- Commitment to ongoing development
- Regular training workshops and personal development opportunities
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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