Consumer Relations Executive

2 weeks ago


Bridgend, United Kingdom Jennifer Griffiths Recruitment and Training Ltd Full time

**CONSUMER SERVICES EXECUTIVE**

Based in Bridgend - 37.5 hours per week - however is very negotiable (We are very open to Flexible hour for example 9am-3pm for people looking for more family friendly hours)

Salary - £22K Pro Rata + Monthly Bonus

Reporting to Product Director

Personal Profile
- Confident Telecommunication Skills
- Strong Communication and Interpersonal Skills
- Computer Literate with Microsoft Office programmes.
- Commercial Understanding
- Ability to work as part of a Team
- Works well under pressure with the ability to Multi Task and Prioritise efficiently.
- Reliable
- Willingness to Learn

**Responsibilities**

Assisting in the Day to Day operations of the department by ensuring timely completion of the allocated duties including:

- Processing Daily web orders and sample requests
- Taking manual orders / refunds over the phone
- Maintain QA spreadsheets
- Maintaining company Website - adjusting product information, imagery, adding new lines and monitoring reviews
- Monitoring and managing customer reviews on online platforms.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person



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