Customer Service Assistant
3 weeks ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Assistant. As the first point of contact for our customers, you will play a crucial role in providing excellent service and ensuring customer satisfaction. This is a full-time position with opportunities for growth and advancement.
**Responsibilities**:
- Analyze customer needs and recommend appropriate products or services
- Maintain a high level of professionalism and phone etiquette at all times
- Up sell products or services to maximize sales opportunities
**Skills**:
- Excellent communication and interpersonal skills
- Strong analytical skills to understand customer needs and provide appropriate solutions
- Ability to handle multiple tasks simultaneously while maintaining accuracy
- Demonstrated phone etiquette and customer service skills
If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.
**Salary**: From £23,964.89 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 16/04/2024
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