Customer Service Assistant

1 month ago


Sheffield, United Kingdom CSPH Group Limited Full time

**Responsibilities**:

- Respond to customer inquiries via various face to face channels
- Provide information about products and services
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers
- Analyze customer needs and recommend appropriate solutions
- Maintain a high level of professionalism and customer service at all times

**Experience**:

- Previous experience in customer service or a related field is preferred
- Strong communication skills with excellent phone etiquette
- Ability to multitask and prioritize workload effectively
- Proficiency in data entry and basic computer skills
- Multilingual abilities are a plus

**Job Types**: Full-time, Permanent

Pay: From £25,046.32 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 29/04/2024



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