Customer Service Assistant
1 month ago
**Responsibilities**:
- Respond to customer inquiries via various face to face channels
- Provide information about products and services
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers
- Analyze customer needs and recommend appropriate solutions
- Maintain a high level of professionalism and customer service at all times
**Experience**:
- Previous experience in customer service or a related field is preferred
- Strong communication skills with excellent phone etiquette
- Ability to multitask and prioritize workload effectively
- Proficiency in data entry and basic computer skills
- Multilingual abilities are a plus
**Job Types**: Full-time, Permanent
Pay: From £25,046.32 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Sheffield: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 29/04/2024
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