Customer Service
1 month ago
Responsibilities:
- Outbound customer acquisition to provide assistance and support
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate and detailed records of customer interactions and transactions
- Handle customer inquiries, complaints, and escalations in a professional and timely manner
- Collaborate with other team members to ensure excellent customer service delivery
Qualifications:
- Previous experience in customer service or call center environment preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Ability to work independently as well as in a team environment
- High school diploma or equivalent required
**Salary**: £300.00-£500.00 per week
**Benefits**:
- Company events
- Flexitime
- Referral programme
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
-
Customer Service Advisor
1 week ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?**: First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and the newly launched Lumo). We operate all types of passenger railways - intercity, commuter, regional and...
-
Customer Service Advisor
1 week ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Customer Service Advisor
1 week ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises Great Western Railway, South Western Railway, Avanti West Coast and our open access operators Hull Trains & Lumo. We operate all types of passenger railways - intercity, commuter, regional and sleeper services. We are...
-
Customer Service Advisor
5 days ago
Sheffield, United Kingdom First Customer Contact Ltd Full time**Are you passionate about delivering excellent customer service? Are you looking for a new role where you can utilise your skills?** **The Role** As one of our Customer Service Advisors specialising in customer contact via multiple channels, you will provide verbal and written support to customers' within agreed time scales and in an appropriate...
-
Customer Service Advisor
1 week ago
Sheffield, United Kingdom First Customer Contact Ltd Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Part Time Customer Service Advisor
2 weeks ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Part Time Customer Service Advisor
3 days ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Contact Centre Customer Support Advisor
3 days ago
Sheffield, United Kingdom CarShop Customer Contact Centre Full time**_Role: Contact Centre Customer Support Advisor_** **_ Location: Sheffield, S60 5BD_** **_ Hours: 40 hours per week. Working any 5 days out of 7 on a rota basis which will includes evenings (until 8pm) and weekends _** **_Example rotas, for a full time advisor, set out below: _** - Monday - 9am-6pm_ - Tuesday - 9am-6pm_ - Wednesday - 11am-8pm_ - Thursday...
-
Customer Service
2 months ago
Sheffield, United Kingdom Search Consultancy Full timeTemp Customer Service - Sheffield £10.13 per hour Are you looking to start a career in customer service? If you said yes, then this is the perfect job for you! We're looking for Customer Service Advisors for one of our well-known clients in Sheffield. You don't need any call centre experience, just a great telephone manner, confidence and a positive...
-
Customer Service
1 month ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
1 month ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
1 month ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
1 month ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeResponsibilities: - Outbound customer acquisition to provide assistance and support - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate and detailed records of customer interactions and transactions - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Collaborate with...
-
Customer Service
1 week ago
Sheffield, United Kingdom Global Opportunity LTD Full timeBENEFITS: Immediate start, flexible hours, full training **What can you expect day to day?** As a Sales and Customer Service Representative, you will be fun, engaging and have a can-do attitude. We are looking for confident and target-driven individuals to join our vibrant team in providing excellent customer service. You don't need to have extensive...
-
Customer Service
1 day ago
Sheffield, United Kingdom Yesss Promotions LTD Full timeYesssPromotions is a direct sales and marketing company, partnered with Infinite Sales Solutions, based in Sheffield city centre specialising in client outreach and representation. Are you looking for a role with endless progression & travel opportunity? Looking for a change from your current role? The role - meeting and speaking with customer’s in field...
-
Finance Assistant
6 days ago
Sheffield, United Kingdom First Customer Contact Full timeFinance Assistant **About the job** You will support the Finance Manager with billing and credit control, purchasing from suppliers, maintaining the periodic postings to the SAP accounting system, and inputting forecast data on P&L, balance sheet and cashflow into our Business Planning and Consolidation software. There will also be an opportunity to assist...
-
Internal ISO Auditor
4 weeks ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across Three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...
-
Counter
4 days ago
Sheffield, United Kingdom First Customer Contact Full time**Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across four franchises (Great Western Railway, South Western Railway and Avanti West Coast) and our open access operator (Lumo & Hull Trains). We operate all types of passenger railways - intercity, commuter, regional and sleeper services. We...
-
Customer Service Coordinator
1 week ago
Sheffield, United Kingdom Elevation Recruitment Group Full timeCustomer Service Administrator - 12 Month FTC Sheffield £23K - £24k Elevation Recruitment Group is excited to be recruiting a Customer Service Administrator on a 12-month fixed term contract, to provide Customers service and support to both internal and external customers for a large manufacturing company in Sheffield. As a Customer Service Administrator...
-
Customer Service Advisor
1 month ago
Sheffield, United Kingdom Relay Group Limited Full timeAs a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service and support to...