Internal ISO Auditor

2 weeks ago

Sheffield, United Kingdom First Customer Contact Full time

**Who are we?**

First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across Three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper services.

We are continually seeking ways in which to improve the experience for our customers. Our Customer Contact Centre will therefore use industry leading systems to deliver excellent customer service and ensure that requests are speedily and effectively resolved.

Our delivery teams are responsible for a variety of customer support matters which range from processing customer compensation claims to complaints handling, group bookings and assisted/special services, quality assurance and fraud prevention and detection and retails sales to individuals and corporates.

**First Customer Contact** is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport.

**About the team**

The Business integrity and Compliance Team are responsible for all Fraud control, GDPR and ISO compliance within our organisation.

**About the job**

Reporting to the Counter Fraud & Privacy Manager, this role will be responsible for maintaining compliance with ISO27001 standard. The role will collaborate with teams across the organisation to ensure compliance to the ISO standards, clauses and controls whilst ensuring the education of our colleagues, internal auditing, corrective actions and managing these through to completion.

The role involves conducting regular checks and audits to validate the effectiveness of the ISMS which involves managing the Legal Register, Risk Registers, and Corrective Actions Log. The goal is to ensure that the IMS continues to provide value to the organization and supports ongoing certification efforts. - The CO will also support the introduction of certifications as needed by the organisation e.g. ISO9001, ISO27701, PSI DSS

**Your main responsibilities will be**:

- Ensure the organisation adheres to ISO27001.
- Foster a culture of information security awareness and compliance throughout the organisation.
- Work with the L&D teams to provide sign off to training materials pertaining to areas of responsibility to educate and inform our colleagues.
- Oversee the ISMS Information Security Management System, ensuring its continuous effectiveness and relevance within the organisation.
- Maintenance of the Corrective Actions Log, Risk Registers, Legal Register, ISO Objectives, and Performance Monitoring.
- Develop and maintain policies, procedures, and documentation to meet ISO 27001 requirements.
- Collaborate with operational and support teams, particularly IT, HR and Ops leads to support continuous improvement.
- Update the internal auditing schedule to provide governance to the process, whilst continually improving the process, documentation based on feedback and industry best practice.
- Support the arrangement of external audits, including preparing teams, coordinating dates and availability, and communicating relevant information.
- Generate detailed reports on audit findings, highlighting both best practices and areas for improvement.
- Identify the root causes of any non-conformances and develop improvement plans to address and rectify them.
- Support the implementation of corrective actions to prevent the recurrence of security incidents.
- Contribute to DSMC meetings, providing ISMS overview, progress update and present improvement opportunities.
- Support FCC in adopting any new relevant certifications as needed e.g. ISO9001, ISO27701, PSI DSS

**You'll need to be**:

- A strong communicator with good interpersonal skills
- A proactive problem solver who takes ownership when resolving issues
- Logical and methodical with a keen eye for detail
- Able to build strong relationships with internal and external stakeholders
- Excellent written and verbal communication skills

**As a minimum, you will need to have**:

- Experience of internal auditing.
- In-depth knowledge of ISO 27001 standard and its implementation or the methodology around ISO auditing and implementation.
- Strong understanding of information security principles, risk management, and compliance requirements.
- Experience in developing and implementing policies and procedures.
- Strong communication and interpersonal skills for training and awareness initiatives.
- Good knowledge of IT systems including MS suite and ability to adapt to bespoke CRM systems.
- Proactive 'problem resolver', owning and resolving issues; a self-starter who is results-d

  • Internal Auditor

    5 days ago

    Sheffield, United Kingdom TIAA Ltd Full time

    Are you a qualified Internal Auditor looking for a new challenge? Perhaps youve been out of work for some time and want to get back into the field? No matter where you are in your Internal Audit career, we have something to suit you. We here at TIAA Ltd have a range of positions across a range of locations; whether youre looking to work full time, part time,...

  • Quality Systems Analyst

    5 days ago

    Sheffield, United Kingdom Brewster Partners Recruitment Group Full time

    **THE COMPANY**: Brewster Partners are delighted to be recruiting for Quality Systems Analyst. Responsible to maintain and continuously improve the standard of Quality Assurance. The timely delivery of documentation to demonstrate part compliance and facilitate final delivery or interim gate stages. **THE JOB**: - Carry out internal audits to the audit...

  • Compliance Advisor

    3 weeks ago

    Sheffield, United Kingdom Energy Jobline CVL Full time

    As part of your day-to-day role, you are responsible for the following. * Works within the Compliance team to support Compliance activities to continually develop, improve, implement, and maintain the integrity of Linbrooke’s management system and business performance. * Support all external audits required to maintain Linbrooke accreditations under...

  • Director Information Technology Security

    3 weeks ago

    Sheffield, United Kingdom Loftware Full time

    A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future.We are seeking a seasoned Director of IT Security who brings a strategic vision and hands-on operational skills in IT security. This role demands a professional adept in managing IT system security, compliance with critical standards like SOC2...

  • Financial Risk Management

    1 week ago

    Sheffield, United Kingdom Hays Full time

    Hays Finance is delighted to be exclusively supporting a major organisation in the local area who are looking to add a Head of Financial Assurance to their restructured Finance team. You will be helping to drive a culture of continuous improvement, risk management, best practice and good governance across multiple departments. An accountancy...

  • Hse Coordinator

    4 weeks ago

    Sheffield, United Kingdom Morgan King Full time

    A _**HSE CO-ORDINATOR **_ is required for an amazing opportunity, to develop the health & safety culture further in a growing, manufacturing company, based in Sheffield. Reporting into the HSE Director, my client is looking for a confident, motivated HSE professional, who is keen to drive success further, looking after the ever-growing workforce. This role...

  • Financial Risk Management

    1 week ago

    Sheffield, United Kingdom Hays Senior Finance Full time

    Hays Finance is delighted to be exclusively supporting a major organisation in the local area who are looking to add a Head of Financial Assurance to their restructured Finance team. You will be helping to drive a culture of continuous improvement, risk management, best practice and good governance across multiple departments. An accountancy...

  • Financial Risk Management

    4 days ago

    Sheffield, United Kingdom Hays Accountancy and Finance Full time

    Hays Finance is delighted to be exclusively supporting a major organisation in the local area who are looking to add a Head of Financial Assurance to their restructured Finance team. You will be helping to drive a culture of continuous improvement, risk management, best practice and good governance across multiple departments. An accountancy...

  • Purchase Ledger

    3 weeks ago

    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Elevation Accountancy and Finance are excited to be working with a fantastic business in the Barnsley area as they look to recruit a Purchase Ledger Clerk into their friendly finance team! The successful candidate will be part of the organisation’s finance team and responsible for processing invoices received for all Group companies onto the accounting...

  • Purchase Ledger

    3 weeks ago

    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Elevation Accountancy and Finance are excited to be working with a fantastic business in the Barnsley area as they look to recruit a Purchase Ledger Clerk into their friendly finance team!The successful candidate will be part of the organisation’s finance team and responsible for processing invoices received for all Group companies onto the accounting...

  • Part-time Finance Assistant

    5 days ago

    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Elevation Accountancy & Finance have partnered with a rapidly growing company based in the Sheffield area who are looking for an experienced Finance Assistant to join their team on a part-time, permanent basis. This is the perfect role for someone looking to join a successful business and progress their career! Your duties will include, but not be limited...

  • Compliance Officer

    3 weeks ago

    Sheffield, United Kingdom First Customer Contact Ltd Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across Three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

  • Finance Assistant

    4 weeks ago

    Sheffield, United Kingdom Elevation Recruitment Group Full time

    Elevation Accountancy & Finance have partnered with a rapidly growing company based in the Sheffield area who are looking for an experienced Finance Assistant to join their team on a full-time, permanent basis. This is the perfect role for someone looking to join a successful business and progress their career! Your duties will include, but not be limited...

  • Deputy Head of Financial Reporting

    2 weeks ago

    Sheffield, United Kingdom Pratap Partnership Ltd Full time

    As the Senior Manager of Financial Reporting and Compliance, you will lead, manage, and develop the financial reporting and compliance service within this well known university. Your responsibilities will encompass providing specialist support for financial transactions across various university departments, ensuring the integrity of finance systems,...

  • Deputy Head of Financial Reporting

    1 week ago

    Sheffield, United Kingdom Pratap Partnership Ltd Full time

    As the Senior Manager of Financial Reporting and Compliance, you will lead, manage, and develop the financial reporting and compliance service within this well known university. Your responsibilities will encompass providing specialist support for financial transactions across various university departments, ensuring the integrity of finance systems,...

  • Deputy Head of Financial Reporting

    2 weeks ago

    Sheffield, United Kingdom Pratap Partnership Ltd Full time

    As the Senior Manager of Financial Reporting and Compliance, you will lead, manage, and develop the financial reporting and compliance service within this well known university. Your responsibilities will encompass providing specialist support for financial transactions across various university departments, ensuring the integrity of finance systems,...

  • Deputy Head of Financial Reporting

    2 weeks ago

    Sheffield, United Kingdom Pratap Partnership Ltd Full time

    As the Senior Manager of Financial Reporting and Compliance, you will lead, manage, and develop the financial reporting and compliance service within this well known university. Your responsibilities will encompass providing specialist support for financial transactions across various university departments, ensuring the integrity of finance systems,...

  • Pipe Fitter

    2 days ago

    Sheffield, United Kingdom E3 Recruitment Full time

    A great opportunity for a number of Pipe Fitters to join an established engineering business that specialise in Quality Pipework and Structural Fabrications. Our client has already engaged in the delivery of a wide range of high-profile projects and on the back of this they have been recently been awarded another major contract and thus are looking to add a...

  • Payroll Manager

    5 days ago

    Sheffield, United Kingdom Sewell Wallis Full time

    A brand new, newly created role within the team due to growth and acquisition! This company is searching for a Payroll Manager with a hands on approach who has the ability to manage while actively processing their own portfolio. The duties for the Payroll Manager include: - To manage the monthly payroll process - Prepare and process P11Ds and advise the...

  • Deputy Head of Financial Reporting and Compliance

    2 weeks ago

    Sheffield, United Kingdom Pratap Partnership Ltd Full time

    As the Senior Manager of Financial Reporting and Compliance, you will lead, manage, and develop the financial reporting and compliance service within this well known university. Your responsibilities will encompass providing specialist support for financial transactions across various university departments, ensuring the integrity of finance systems,...