Full Time Spanish Speaking First Line Incident
6 months ago
**We are Disability confident**
- ‘The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode Warehouse is now raising the bar and firmly establishing itself as the leading technology and software solutions provider across many sectors through significant investment in systems, infrastructure, people and a brand new purpose-built Innovation and Customer Experience centre._
- With a clear vision, significant investment and plans to grow product categories, services, solutions and expand firmly into new markets - there has never been a better time to be an incident management agent at The Barcode Warehouse._
- The opportunities to get stuck into projects, new initiatives, and make a real impact are endless. Supported by a hands-on, proactive senior leadership team and surrounded by a friendly and helpful culture; the right person could have a long and rewarding career at The Barcode Warehouse._
- If you are highly self-motivated, talented and up for the challenge of growing an already well-established business you’ll be a welcome addition to the team’_
**Employee Benefits**:
- 28 days of holiday increasing up to 5 more with each year of the service
- Additional paid day off for your birthday
- Holiday buy/sell scheme (up to 3 days)
- Sick pay - increasing with the length of service
- Paid volunteer day
- Employee Assistance Program
- Hybrid working/remote working may be available
- £1,000 Salary Increase when passed 6 month probation
**Role**
- Providing 1st line technical support for a range of key clients in Spanish and English
- Logging all incidents on relevant CRM and software systems
- Diagnosing technical faults and providing over the phone solutions
- Escalating technical queries to 2nd line support
- Providing excellent levels of customer service and support
- Working to Service Level Agreements (SLA) against call handling time, resolution etc
- Monitor group mailboxes, ensuring all inbound queries received a response within SLA
- Collection of feedback from end users via outbound calls, when required
**Skills / Experience**
- Fluent in Spanish and English Written and Spoken
- Problem solving and keen attention to detail
- Driven to deliver high levels of Customer Service
- Flexible approach to working hours
- Clear telephone manner
- Good verbal and written communication skills
- Experience of working within a Technical Help Desk / Service Desk environment would be an advantage, but full training will be given.
- Working hours between 06:00-21:00, Monday - Saturday
- Hours flexible, must be able to work min. 1 in 2 weekend shifts
- Salary increase with additional supported languages (Spanish, French, Polish, Romanian) - 1 Supported Language £22,888, 2 supported languages £23,412, 3 Supported Languages £23,924 - Based on FT salary, Pro rota for OT
**Job Types**: Full-time, Permanent
**Salary**: From £22,888.00 per year
**Benefits**:
- Additional leave
- Company events
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- Day shift
- Weekend availability
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Newark-on-Trent, NG24 2EG
-
Spanish Speaking Technical Support Agent
6 months ago
Newark-on-Trent, United Kingdom Future Prospects Full time**Spanish Speaking Technical Support Agent** **Newark, Part Time, Permanent (Remote / Home Working Available)** **Salary £11.00 per hour (To increase following probationary period)** We are seeking a Spanish speaker who has exceptional customer service skills for our award-winning client in Newark. This role is full time, permanent role that will suit...
-
Spanish Speaking Technical Support Agent
6 months ago
Newark-on-Trent, United Kingdom Future Prospects Full time**Spanish Speaking Technical Support Agent** **Newark, Part Time, Permanent (Remote / Home Working Available)** **Salary £11.00 per hour (To increase following probationary period)** We are seeking a Spanish speaker who has exceptional customer service skills for our award-winning client in Newark. This role is full time, permanent role that will suit...
-
Part Time Spanish Speaking Customer Service
6 months ago
Newark-on-Trent, United Kingdom Express Recruitment Full timeAre you fluent in Spanish? Do you want to work for an industry leading organisation? If so, we have the perfect opportunity for you! Express Recruitment are delighted to be recruiting for an established, thriving company based in Newark. Our client is looking to expand their busy team, by recruiting a Spanish speaking customer service professional to join...
-
First Line Support
6 months ago
Newark-on-Trent, United Kingdom SF Recruitment Full timeSF Recruitment are currently recruiting for a First Line Support role based in Newark, Nottinghamshire Area. This permanent position is well suited to an individual that is looking to advance their career in a thriving and supportive workplace! Experience within an first line/ technical customer service role is essential, ideally within a fast-paced...
-
Spanish Speaking Graduate
7 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Salary**:up to£25k with 6 monthly reviews **Holidays**:33 days including Bank Holidays **Hours**:Monday - Friday8.30 am - 5.00 pm A fantastic opportunity has arisen for a Spanish Speaking Graduate to join one of the world’s leading manufacturers based in the heart of Stoke-on-Trent. As a Spanish Speaking Graduate, you will play a pivotal role in...
-
Romanian Speaking Incident Management
6 months ago
Newark-on-Trent, United Kingdom The Barcode Warehouse Ltd Full time_‘The Barcode Warehouse, is the UK’s leading specialist provider of barcode technology, RFID, labelling and enterprise mobility solutions in the UK. The business is currently embarking on the company’s biggest and most significant transformation. Already an incredibly successful company, The Barcode Warehouse is now raising the bar and firmly...
-
Polish Speaking Customer Support
2 months ago
Newark on Trent, United Kingdom CV-Library Full timeWe are recruiting for a Permanent Polish speaking Technical Support agent for a company based in Newark. This role does offer remote working subject to a stable internet connection and suitable work station at home, or you can work in the modern offices here in Newark. If you are based out of the area and unable to do your training in the office we do look...
-
French Speaking Technical Support
2 months ago
Newark on Trent, United Kingdom CV-Library Full timeWe are recruiting for a Permanent French speaking Technical Support agent for a company based in Newark. This role does offer remote working subject to a stable internet connection and suitable work station at home, or you can work in the modern offices here in Newark. If you are based out of the area and unable to do your training in the office we do look...
-
French Speaking Technical Support
1 month ago
Newark on Trent, United Kingdom Reflect Recruitment Group Full timeWe are recruiting for a Permanent French speaking Technical Support agent for a company based in Newark.This role does offer remote working subject to a stable internet connection and suitable work station at home, or you can work in the modern offices here in Newark. If you are based out of the area and unable to do your training in the office we do look...
-
Polish Speaking Customer Support
1 month ago
Newark on Trent, United Kingdom Reflect Recruitment Group Full timeWe are recruiting for a Permanent Polish speaking Technical Support agent for a company based in Newark.This role does offer remote working subject to a stable internet connection and suitable work station at home, or you can work in the modern offices here in Newark. If you are based out of the area and unable to do your training in the office we do look...
-
First Line IT Support Technician
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeResponsibilities and RequirementsAs a First Line IT Support Technician, your responsibilities will include ensuring that phone calls and emails are dealt with promptly, logging all tickets for incidents or requests, and resolving 1st line incidents quickly and efficiently.You will also investigate and escalate 2nd line incidents where required, manage open...
-
Polish Speaking Technical Support Agent
7 months ago
Newark-on-Trent, United Kingdom Future Prospects Full time**Polish Speaking Technical Support Agent** **Newark, Full Time, Permanent Salary £22,888** We are seeking a **Polish** speaker who has exceptional customer service skills for our award-winning client in Newark. This role is full time, permanent role that will suit somebody has a flexible attitude to working, an understanding of technology and a superb...
-
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Wayman Learning Trust Full timeWe are seeking a highly skilled and enthusiastic Spanish Teacher to join our vibrant team at the Wayman Learning Trust. Our school prides itself on providing a supportive learning environment that fosters academic excellence and personal growth.In this key role, you will be responsible for delivering engaging and effective Spanish lessons to students in Key...
-
French and Spanish Teacher
3 weeks ago
Southend-on-Sea, United Kingdom CV-Library Full timeJob Opportunity: French and Spanish Teacher Location: Southend-On-Sea, Essex Position: Full-time, January 2025 Start Pay: Outer London teacher's pay scale We are thrilled to offer an exciting opportunity for a vibrant and dynamic French and Spanish Teacher to join our growing team at a thriving secondary school in Southend-On-Sea. If you are passionate...
-
French and Spanish Teacher
3 weeks ago
Southend-on-Sea, United Kingdom Academics Ltd Full timeJob Opportunity: French and Spanish Teacher Location: Southend-On-Sea, Essex Position: Full-time, January 2025 Start Pay: Outer London teacher's pay scale We are thrilled to offer an exciting opportunity for a vibrant and dynamic French and Spanish Teacher to join our growing team at a thriving secondary school in Southend-On-Sea. If you are passionate...
-
Romanian Speaking Customer Service Advisor
7 months ago
Newark-on-Trent, United Kingdom Express Recruitment Full timeExpress Recruitment are thrilled to be working alongside a specialist technology provider based in Newark. Due to constant growth, our client is now looking to recruit a Romanian Speaking Customer Service Advisor for their team. If you are looking for a role with career progression, this is the one for you! Our client offers a competitive salary of...
-
Experienced Spanish Instructor for Adults
7 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeSpanish Teacher RoleWe are seeking a qualified and experienced Spanish teacher to join our team at a secondary school in the UK. The ideal candidate will have the ability to speak English fluently, with additional languages being a desirable asset.About the JobDeliver high-quality Spanish lessons to students of varying abilitiesPlan and implement engaging...
-
Teacher of Languages
3 weeks ago
Southend-on-Sea, Essex, United Kingdom Academics Ltd Full timeFrench and Spanish Teacher Position: Full-time, January 2025 Start Pay: Outer London teacher's pay scale We are thrilled to offer an exciting opportunity for a vibrant and dynamic French and Spanish Teacher to join our growing team at a thriving secondary school in Southend-On-Sea . If you are passionate about teaching languages and inspiring...
-
Experienced Spanish Teacher for Adults
6 days ago
Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full timeJob Title: Teacher of SpanishWe are seeking a qualified and experienced Teacher of Spanish to join our team at CV-Library in Rayleigh, Essex. The successful candidate will be responsible for teaching Spanish to KS3, KS4, and possibly KS5 classes, including planning and marking.The role is a full-time position, available from 4th November 2024 to 20th...
-
Secondary Teacher
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Smile Education Full timeAbout the Opportunity:A Secondary Teacher - French and Spanish is required to join our team at an Ofsted 'Good' school in Stoke on Trent. The successful candidate will be responsible for teaching French and Spanish across Key Stage 3 and 4. The ideal candidate will have a strong track record of delivering high-quality lessons, with excellent communication...