Polish Speaking Technical Support Agent

7 months ago


NewarkonTrent, United Kingdom Future Prospects Full time

**Polish Speaking Technical Support Agent**
**Newark, Full Time, Permanent Salary £22,888**

We are seeking a **Polish** speaker who has exceptional customer service skills for our award-winning client in Newark. This role is full time, permanent role that will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner.

THE ROLE

As a **Polish Speaking Technical Support Agent**, your duties will be inclusive of:

- Offering technical support in both Polish and English
- Using CRM and other systems to log incidents
- Providing solutions to technical faults
- Escalating technical queries when required
- Offering exceptional customer support

THE CANDIDATE

An ideal **Polish Technical Support Agent** will possess the following:

- Fluent in written and spoken Polish and English
- Excellent problem solving skills
- Attention to detail
- Driven, with great communication skills
- Flexible approach to working hours

Experience of working within a call centre / technical support environment would be advantageous, however training will be provided.

THE BENEFITS

With the position of the **Polish Speaking Technical Support Agent** you will receive many benefits including:

- Birthday day off
- 28 days of holiday increasing up to 5 more with each year of the service
- Holiday buy/sell scheme (up to 3 days)
- Sick pay - increasing with the length of service
- Paid volunteer day

THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.

The services of Future Prospects are those of an Employment Agency.

**Job Types**: Full-time, Permanent

**Salary**: From £22,888.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Work Location: In person



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