Spanish Speaking Technical Support Agent
3 months ago
**Spanish Speaking Technical Support Agent**
**Newark, Part Time, Permanent (Remote / Home Working Available)**
**Salary £11.00 per hour (To increase following probationary period)**
We are seeking a Spanish speaker who has exceptional customer service skills for our award-winning client in Newark. This role is full time, permanent role that will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner.
**THE ROLE**
As a **Spanish Speaking Technical Support Agent**, your duties will be inclusive of:
- Offering technical support in both Spanish and English
- Using CRM and other systems to log incidents
- Providing solutions to technical faults
- Escalating technical queries when required
- Offering exceptional customer support
**THE CANDIDATE**
An ideal **Spanish Technical Support Agent** will possess the following:
- Fluent in written and spoken Spanish and English
- Excellent problem solving skills
- Attention to detail
- Driven, with great communication skills
- Flexible approach to working hours
Experience of working within a call centre / technical support environment would be advantageous, however training will be provided.
**THE BENEFITS**
With the position of the **Spanish Speaking Technical Support Agent** you will receive many benefits including:
- Birthday day off
- 28 days of holiday increasing up to 5 more with each year of the service (pro-rata)
- Holiday buy/sell scheme (up to 3 days)
- Sick pay - increasing with the length of service
- Paid volunteer day
**THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION.**
The services of Future Prospects are those of an Employment Agency.
**Job Types**: Part-time, Permanent
**Salary**: £11,440.00-£17,160.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site gym
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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