Mail Order

3 weeks ago


Brighton, United Kingdom Brighton & Hove Albion Football Club Full time

**Salary**: £23,400 per annum

**Hours**: Full time, 37.5 hours per week

**Location**: North stand offices at the American Express Stadium, Brighton

**Job Type**: Permanent

**Deadline Day**: 24th April 2024

**About Brighton & Hove Albion FC**

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.

**Join us in delivering exceptional customer service to our amazing fans**

Are you looking to join a dynamic warehouse operation? Do you thrive in a fast-paced environment and enjoy working as part of a dedicated team? If so then keep reading

This role will support with the whole mail order process through to the dispatch of parcels and ensure up to date records are maintained at all times. You will also deal with all customer enquiries, by delivering first-class customer service. As part of this role, you will support with unloading and checking deliveries, and ensure these are stored in the stockroom in a safe and secure manner.

**What we are looking for**

**Our values play a pivotal role in our success**

Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values:

- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special

**How we say thank you**

In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to:

- Free breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more
- Priority access to match tickets and access to free WSL tickets for 23/24 season
- In-house training programme and CPD opportunities
- Discounts and benefits from partners and local businesses

**Our commitment to Diversity and Inclusion**

**Safeguarding is part of everything we do**

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.


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