Head of Professional Standards Unit

5 months ago

London, United Kingdom London Fire Brigade Full time

The London Fire Brigade (LFB) performs a vital service to everyone who lives or works in our capital city, as well as the millions who visit every year. We exist to make London a safer city.
LFB is one of the largest firefighting and rescue organisations in the world, employing over 5,000 people across an eclectic variety of professions ranging from our extraordinary firefighters to the brilliant people who support them in every conceivable professional function.

In 2021 we commissioned an independent Culture Review that highlighted many ways where we need to change, and we are committed to doing everything we can to learn the recommendations from that review. This Review engaged with 2,000 of our staff, and the report contains accounts of shockingly poor behaviour and painful experiences over many years. In response, we have adopted a zero-tolerance approach to bullying, harassment and discrimination and have embedded an external complaints service to ensure that staff feel confident in raising concerns. This change is ongoing; we know that there is still more to do, and we are determined to achieve it.

In response, we have taken steps to improve our HR processes, policies and systems to create a fair and inclusive environment for our people. We have formed and embedded LFB’s first Professional Standards Unit (PSU) and the new Head of PSU will handle all matters related to disciplines and grievances and provide a robust, fair and open service in its handling of cases relating to conduct.

This Head of the PSU will ensure that the London Fire Brigade is robust in its handling of cases relating to conduct and help enable the ongoing transformation of both People Services and the London Fire Brigade in continuing to embed a forward-thinking culture that sets standards for the sector.

The Head of the PSU will report to the Director for People, working closely with senior leaders, staff groups and unions, and leading a team to ensure a dynamic and fair service that is recognised as a centre of excellence within the sector. External engagement will be important and varied working alongside advisory panels, community forums and partners in and around London.

**Additional Information**:
Benefits of working for LFB
- 26 days’ holiday plus bank holidays
- Flexible working including job share
- Welfare Scheme
- Use of Brigade Medical Adviser/physios
- Season ticket loans
- Equality Support Groups
- Contributory Pension Scheme
- Cycle to work scheme
- Opportunity to access affordable accommodation

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