Administrative Assistant

6 months ago

Hadleigh, United Kingdom Gallagher Full time

About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

Overview:
**Administrative Assistant**
- Based in our Hadleigh Office, Claims Settlement Agencies Limited are looking for an Administrative Assistant to join our fast growing team._

**Responsibilities**:
Responsibilities:

- Log these details on the computer system ensure the details are accurate and that the correct scheme is set up
- Print off the file front and the claim form in a timely fashion.
- Make up the claim file with the file front and either file it in the filing system or pass to the necessary individual
- Put the claim form into an envelope and frank the envelope with the required postage
- Open incoming correspondence.
- Log incoming correspondence onto the computer system.
- Locate the relevant file for the correspondence and then give the file to the relevant claims handler in a timely fashion.
- Locate any file requested by another department including locating files for telephone file notes.
- Log onto other companies computer system to update their database with claims information if required.
- Ensure that the missing list is kept to a reasonable level and that the list is checked regularly for any important correspondence and such correspondence is fast tracked.
- Manage the filing facilities, including archive storage.
- If the computer system flags a possible match on the watch list database, this is thoroughly checked to establish if a definite match and if so the relevant claims handler advised.
- Maintain good working relationships with key personnel.
- Act at all times in a professional manner so as to always promote CSA Ltd and their Insurers/agents.
- Ensure stationary levels are maintained to a sufficient level.
- Ad-hoc tasks required within the administration department.

Qualifications:
Qualifications:

- Good eye for detail and accuracy.
- Excellent telephone manner.
- Able to work in a busy environment.
- Proficient organisational skills.
- Have a pro-active attitude to ensuring provision of excellent service levels.

We are looking for a passionate customer focused individuals who are keen to work in a customer service environment and be part of a growing company. This role has the potential to move through the company and into our growing claims department.

**Why CSA Ltd?**

CSA Ltd are a specialist independent Third Party Administrator based in Hadleigh, Essex. Registered & regulated by the Financial Conduct Authority. For over 30 years CSA Ltd have been providing bespoke services for some of the UK’s largest insurers, underwriting agencies & brokers. CSA Ltd is led by an experienced team which combines customer focus, high quality service values & an unbeatable passion for the job in hand. This is what makes us one of the market-leading claims handlers and customer service providers.

We are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.

By joining CSA Ltd, you are joining an organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

**What can CSA Ltd offer you**:

- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan

Additional Information:
**Gallagher is Disability Confident Committed.** We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationa

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