Telephone/appointment Clerk

3 weeks ago


Scarborough, United Kingdom Ayton & Snainton Medical Practice Full time

Job summary
Ayton and Snainton Medical Practice is a forward-looking, 4 site practice which offers high quality care to patients. We have a multi-skilled supportive and friendly team and we have a vacancy for a Telephone/Appointment Clerk. Being the first point of contact for our patients makes you an ambassador for our service so your excellent communication skills are key to this role.

This is a permanent role working on a fixed rota during the hours of 8am and 6pm. Flexibility is essential to provide adequate cover for holiday and sickness for your colleagues

In return we can offer you a happy working environment with a salary commensurate with your skills and experience, so bring your ideas and collaborate with us in continually improving the care of our patients.

Main duties of the job
The role of Telephone/Appointment Clerk is vital to ensure that our patient's receive the correct care from the correct professional within the team. The success of the patient's journey depends on the our front line staff offering a caring and professional approach. Laising with team members to facilitate the patient receives the right care at the right time is key.

You must have excellent communication skills, be warm, friendly and approachable and be keen to develop within an exciting and varied role.

We have a supportive and caring team who are dedicated to ensure that patients receive the care that they deserve. You will be eligible to join the NHS pension scheme.
This job has been advertised elsewhere so we reserve the right to close this recruitment early.

Please submit your CV with a covering letter

Previous applicants for this post need not apply.

Application deadline: 19.05.2023

**Job Types**: Part-time, Permanent

COVID-19 considerations:
We comply with CQC guidelines and NHSE guidelines on Infection Control. In line with current guidance we are taking extra precautions with regard to Covid-19.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From £10.57 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Overtime

COVID-19 considerations:
All health and safety regulations complied with including those in relation to Covid 19

Work Location: In person

Application deadline: 01/09/2023



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