Cardio Respiratory Administrator

2 months ago

Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

**Are you looking to make a difference in the work that you do?**

If so, this role could be for you

We are looking to appoint a motivated individual to join the Cardio Respiratory Admin Team at Scarborough Hospital.

This is a varied role with the post holder having to work flexibly to provide a full and comprehensive administrative support to the technical team.

The duties include, but are not limited to;
- Registering and booking outpatient referrals onto our hospital administration system.
- Covering the reception desk, dealing with patients face-to-face, ensuring they are checked-in and directed to the waiting area.
- Dealing with telephone queries and handling large volumes of calls agreeing outpatient appointments with patients.

It is essential that this work is carried out accurately and efficiently as it is important that the patient experience is a positive one, during what can be a very worrying time. You must be able to demonstrate that you have the necessary organisational, administrative and communication skills, the ability to work under pressure and being able your use your own initiative.

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