Clinic Administrative Assistant

1 month ago


Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

We have two part time posts available.

Working hours

Post 1 - Monday and Tuesday 08.30 - 16.30 and Wednesday morning 08.30 - 12.15

Post 2 - Wednesday afternoon 12.45 - 16.30 and Thursday and Friday 08.30 - 16.30

The post holders will be required to book patients into relevant outpatient clinics for initial and follow up appointments, in accordance with the Referral to Treatment Policy.

The post involves the use of multiple electronic systems including the electronic booking system - Electronic Referrals Service (eRS), as well as the in-house database, Core Patient Database (CPD).

The post will provide a varied and interesting workload across these key areas:
Processing patient information and booking appointments via the eRS system and in-house CPD system.

Covering the Reception desk and dealing with patients who are attending the Paediatric Outpatient clinics ensuring our patients experience a consistent, efficient and welcoming approach.

Receiving telephone enquiries in order to book, cancel or change Paediatric Outpatient appointments.

Ensuring clinics and rooms are appropriately utilised.

Our benefits

**We offer a range of benefits to support our staff including**:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

**A full description of the role is available in the attachment**: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves, and everyone else.



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