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Customer Success Executive
5 months ago
With a growing Digital Commerce platform, we are helping brick & mortar stores to sell in-store and online for collection & delivery. We are actively recruiting for experienced Customer Success professional to come and represent us in selected regions.
Our focus is to provide customers with and end-end solutions that help them sell more and become profitable, augmented by outstanding customer service.
You can expect to manage a portfolio of existing merchants, whilst focusing dedicated time to new business generation. An ability to switch focus and dedicate adequate time to both aspects will dictate your success in meeting agreed goals and targets. You will thrive in building relationships with business owners across retail, hospitality and other communities and acting on opportunities to present fresh solutions.
**Field Sales Executive Key Responsibilities**
- Create and implement a business plan for allocated territory to always maximize sales & deliver excellent standards of customer service & support.
- Identifying new business opportunities and extending the customer base while maintaining and developing existing accounts.
- Maintain strong sales administration including use of CRM to follow up all leads, enquiries/quotes
- Adopt a consultative approach with clients to educate them, tailoring appropriate solutions to meet needs whilst developing/maintaining a strong knowledge of all online order & delivery apps in the market.
**Job Types**: Full-time, Part-time
Part-time hours: 10-40 per week
**Salary**: £21,459.72-£46,337.44 per year
**Benefits**:
- Flexitime
Schedule:
- Flexitime
Supplemental pay types:
- Commission pay
- Performance bonus
Application question(s):
- Have you sold chip & pin or online order solutions to Retailers?
**Experience**:
- B2B sales: 3 years (required)
- POS: 3 years (preferred)
Work Location: One location