Customer Service
2 weeks ago
AcroPAD is looking for a self-motivated, customer-centric person to join our growing team.
We are looking for someone who works well as part of a small team while focused on providing a first-class customer experience/service and Admin support. We need someone who is a fast learner, professional and can work in a relaxed yet productive environment.
As AcroPAD continues to grow we believe this role will grow with it and be an integral part of our customer's experience & team support.
Key Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Responding promptly to customer inquiries.
- Communicating with customers through various digital channels.
- Acknowledging and resolving customer quesitons.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, returns and any additional requests.
- Communicating and coordinating with colleagues as necessary.
- Providing admin support to the team and manage daily admin responsabilies.
Key Skills required
- Exceptional communication skills both verbal and written.
- Social media messaging and communication experience.
- Positive "Can do" attitude.
- Attention to detail and completing tasks in full.
We are really excited to welcome you to our team and look forward to meeting you very soon.
**Job Types**: Permanent, Part-time
**Salary**: £220.00 per week
Expected hours: 20 per week
**Benefits**:
- Casual dress
- Company events
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Dunstable: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administration: 1 year (preferred)
Work Location: In person
Reference ID: ACROPADADMIN
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