Order to Cash Associate
6 months ago
Roles & Responsibilities:
As an **Order to Cash Associate**, you will be an integral part of our O2C team in Basingstoke; responsible for sales ledger activities such as approving trade accounts, billing, collections, query resolution, cash allocation, and maintaining a healthy ledger status. Collaborate with a passionate team to provide exceptional customer service to both internal and external stakeholders.
Reporting to the Order to Cash Supervisor, you will build and maintain strong customer relations, ensuring timely cash flow through proactive collections. Monitor customer payments, distribute billing documents within strict deadlines, and uphold month-end deadlines with precision. Address pricing issues collaboratively with trade teams, contributing to the "Right First Time" philosophy. Your dedication will minimise bad debt and provisions, ensuring the financial health of our operations.
Qualifications & Experience:
- Ability to multi-task in a fast paced environment.
- Willing and committed to learn.
- Effective communication and interpersonal skills.
- Proficient in Microsoft Office, especially Excel.
- Excellent attention to detail and time management skills.
- Previous experience in an office environment or similar role is advantageous but not essential.
**Benefits**:
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you’re already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday including bank holidays, and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
Pay Range: Competitive
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