Customer Representative
2 weeks ago
We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Representative
We are currently seeking a motivated and customer-oriented individual to join our team as a Customer Representative.
**Responsibilities**:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner
- Analyse customer needs and recommend appropriate products or services
- Up sell additional products or services to enhance the customer experience
- Maintain a positive and empathetic attitude when interacting with customers
- Collaborate with team members to achieve department goals
**Skills**:
- Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds
- Ability to analyze customer information to identify needs and provide appropriate solutions
- Strong interpersonal skills with a customer-focused approach
**Salary**: From £24,241.92 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Liverpool (preferred)
Work Location: In person
Application deadline: 19/03/2024
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