Nest Operational Support Officer

4 weeks ago


Norwich, United Kingdom Norwich City Community Sports Foundation Full time

To ensure the highest standards of health and safety for our staff and visitors across all facilities, whilst completing specific operational tasks.

**Objectives**
- Growth - Develop the infrastructure, efficiency and commercial opportunities across all facilities
- Bookings - Increase the range of customers booking facilities to meet budgets and funding targets
- Catering - Provide a healthy, good value and attractive catering offer across venues
- Quality - Provide high levels of compliance, standards of care and bookings across all facilities

**Role Specific Responsibilities**
- Complete daily opening and closing checks to ensure all facilities are clean, safe and fit to open/close
- Ensure all Health and Safety compliance is maintained to the highest level
- Ensure high standards of care to set up and pack rooms/spaces
- To help and assist in the daily operations of The Nest’s facilities
- Lead by example to solve problems and encourage colleagues to work together
- Provide updates and hand over detail at the end of every shift
- Be the point of contact for all bookings whilst on shift
- Ensure delivery of great experiences for all bookings including conferencing, pitches and residentials
- Ensure high standards of general customer service and administration.
- Hold a commitment to equality and diversity in the workplace.
- To understand and implement the Foundation’s Safeguarding policy, procedures, and best practice guidelines in your role and use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to a safe environment

**Job Type**: Zero hours contract

**Salary**: £7.49-£10.42 per hour

Schedule:

- Day shift
- Night shift
- Weekend availability

Work Location: In person

Application deadline: 18/08/2023



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