Customer Services
3 days ago
Customer Services Exec
(Home Based with occasional Office based days)
Our clients are looking for an outstanding customer services agent to join their team predominantly home based with occasional meetings taking place in their central London offices so you must be able to get into Liverpool Street for those. Also trainingis two weeks and again London based.
All equipment supplied along with an excellent introduction and training programme hours are 35 per week with exception holidays of 38 days incBHs
The Role
Dealing with day-to-day queries from a wide range of clients in the b2b arena
Proving first class customer care and ensuring all issues are resolved
Providing advice on various avenues the client can take and prices of services
Working closely with Customer Services Team Leader and Managers
Be confident and able to demonstrate an excellent level of care and customer services
Ideally experience working to SLAs and KPIs
Corporate company with excellent benefits
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