Administrator

7 months ago


Dagenham, United Kingdom NELFT NHS Foundation Trust Full time

The Support Services Team in Barking and Dagenham are looking to recruit an experienced Administrator who will be based at Porters Avenue Health Centre working within our LTC Admin Team.

We are looking for someone to work Monday 9am-1:30pm, Thursday 9am-1:30pm and Friday 10am-4pm

The post holder will have previous experience of working in the provision of excellent customer care including the maintenance of records and experience of working in an NHS environment.

You should have developed communication skills with a range of people and be able to provide an initial response to patients and assist them with their queries.

This role will also involve general administration tasks, using RIO and Caredoc ensuring confidentiality is maintained at all times.

We ask that you can prioritise your workload, be a team player are able to use your own initiative and meet deadlines
- Using RIO and Caredoc
- Processing referrals
- uploading and scanning
- Booking and sending out appointments
- liaising with colleagues and patients
- processing clinic letters

The Long Term Conditions (LTC) Admin Team is managed by the Support Services Team which comprises of a Manager, Team Leads, Receptionists and Administrators. The Service includes not only the Admin Team, but the Receptions across Barking and Dagenham and Community Liaison, a Single Point of Access for the District Nurses Department.

The Admin team is a small friendly team of seven staff members, based at Porters Avenue who have dedicated work streams but support each other during work pressures, annual leave and training. Their role is to support the LTC Clinical teams which comprises of Cardiac, Respiratory and Diabetes.

The Service Manager and Team Leads encourages development of their staff members ensuring any Training wanted is discussed and supported.

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

High Cost Area Supplement - London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

The post holder will be required to provide a comprehensive and confidential secretarial and/or administrative support to the locality/department to ensure the smooth running of the area.

**Key Responsibilities**:

- Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.
- Ensure that complex calls from anxious and distressed clients are passed to appropriate person to deal with (dealt with) effectively and appropriately, or escalated to senior staff member if appropriate
- Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits.
- Manage and maintain an efficient administrative system on behalf of others.
- Draft general correspondence on behalf of own service.
- Accurately produce reports, correspondence and documents from a variety of sources including material from dictation, audio or manuscripts within agreed timescales (not including medical reports).
- Work without supervision and ensure urgent situations are addressed swiftly.
- Ensure workload is managed and prioritised appropriately.
- Responsible for the induction and orientation of Band 2 administrative staff and temporary staff.
- Provide guidance, advice and support to Band 2
- Acting up in the absence of the Team Lead
- Establish and maintain electronic and manual filing systems.
- Arrange and take minutes or notes at meetings that are intended for internal review only.
- Input generic data into organisational systems or in-house records. Printing of simple reports - ie training records or basic clinical info
- Cover other teams/services, where necessary, which may require working on other sites.
- Any other duties as required, that may be relevant to the post and within the competencies of the post holder.

Front of House
- Facilitate the smooth running of the service, dealing sensitively with any complaints, pro


  • Administrator

    2 weeks ago


    Dagenham, United Kingdom Devonshire Recruitment Full time

    My client, a Global Customer Communications business is looking to hire a strong Administrator to join their Estimating Team. This is a great opportunity for a very experienced Administrator who is used to working in a fast pace, ever changing environment with a heavy admin focus. The main elements of the role will include: - Raising Purchase Order...


  • Dagenham, United Kingdom Arkay Chilled Foods Full time

    Exciting new opportunity for an enthusiastic, well organised **Administrative Assistant** to join a growing, ambitious business in Dagenham, Essex. Friendly working hours (6AM-4PM, Mon-Fri) and excellent pay (Up to £26k, dependent on experience). Arkay Chilled Foods is a leading supplier of chilled and ambient foods. **The Administrative Assistant**...


  • Dagenham, United Kingdom GSL Education Full time

    **Administrative Assistant Wanted in Barking & Dagenham!** Are you ready to embark on an exciting journey in education and make a difference? GSL Education London is on the lookout for a dynamic and compassionate Administrative Assistant to join one of their client schools! This is a small, friendly school based in Barking and Dagenham, dedicated to helping...

  • Plant Administrator

    6 days ago


    Dagenham, United Kingdom OCR Solutions Full time

    Plant Administrator - Dagenham, £26,000 The Position - Review of material received records and ABP movement documents. - Producing and checking of monthly and weekly reports. - Cash & banking reconciliations. - Supporting the timely production of month and year-end management reports. - Be involved with various reporting duties and project work. -...


  • Dagenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job Title: Administrative CoordinatorWe are seeking a highly organized and efficient Administrative Coordinator to provide administrative support for our team in the UK.Responsibilities:Handle incoming communications, maintain office supplies, and prepare documents.Coordinate meetings, appointments, and travel arrangements.Manage office filing systems and...

  • Administrator

    7 months ago


    Dagenham, United Kingdom NELFT North East London Foundation Trust Full time

    The post holder will be required to provide a comprehensive and confidential secretarial and/or administrative support to the locality/department to ensure the smooth running of the area. Key Responsibilities: Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst...


  • Dagenham, United Kingdom A1 Personnel Employment Agency Ltd Full time

    A1Personnel are currently recruiting for a Warehouse Administrator on behalf of our client based in Dagenham. **Duties & Responsibilities**: - Stock control - Entering onto warehouse system - Picking and packing - Rotating stock - Operating forklift - Printing off order forms - Some administration duties **Requirements**: - Warehouse administration...

  • Administrator

    1 week ago


    Dagenham, United Kingdom NELFT NHS Foundation Trust Full time

    The Support Services Team in Barking and Dagenham is looking to recruit an experienced Administrators/Receptionists who will be based at Broad Street Health Centre and will work alongside the Older Adult Mental Health Team. This permanent position is for 15 hours per week working Monday and Tuesday 9am-5pm. You should have developed communication skills...


  • Dagenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in the UK. This role is crucial for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure timely...

  • Bodyshop Administrator

    7 months ago


    Dagenham, United Kingdom Alpha Bodyworks Ltd Full time

    We are looking to recruit a Bodyshop Administrator, where the primary focus will be managing client communications to deliver an exceptional level of customer service. As the first point of contact, you will play a crucial role in handling enquiries, administrative tasks, and ensuring a seamless customer experience. **Main Purposes of Job**: The key...


  • Dagenham, United Kingdom Multiple Care Solutions Ltd Full time

    **About us** Multiple Care Solutions Ltd is a care provider organisation based in Dagenham. We are professional, faced paced and are looking for enthusiastic, agile individuals to join our team. '''Duties''' - Assist with data entry and maintaining databases - Provide administrative support to ensure efficient operation of the office - Answer phone calls...


  • Dagenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a skilled Administrator to join our team in the UK. The successful candidate will have previous experience in an administrative role, proficiency in Microsoft Office tools, and excellent communication and organizational skills.Key ResponsibilitiesProvide administrative support to our team, including handling incoming calls, emails,...


  • Dagenham, United Kingdom Staff Assist UK Limited Full time

    Staff Assist UK are recruiting for a Transport Administrator based in Dagenham. The client is a pallet deliver company. **JOB TITLE**: TRANSPORT ADMINISTRATOR **SALARY**: £11.34 PER HOUR OR £30K PER YEAR SATURDAY £14.17 PER HOUR - Salary £30k per year paid weekly at £576.92 per week. All breaks are paid and the hourly rate is £11.34 per hour_ -...


  • Dagenham, United Kingdom Philosophy Education Ltd Full time

    School Administration Officer - Dagenham Secondary School - 7.45am - 3.30pm Monday to Friday (term time only) - Temp to perm contract - Must have school office experience - ASAP start A large, well-organised school in Dagenham is looking for an experienced administration officer to join their team on a full-time basis. The school are offering the role as an...

  • Administrator

    6 days ago


    Dagenham, United Kingdom Veolia Full time

    Administrator** Salary**:Competitive plus Veolia benefits Hours**:Monday - Friday 9am - 5pm Location**:Dagenham When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who sees the world in a similar way to take up an...


  • Dagenham, United Kingdom Devonshire Appointments Full time

    **Senior Payroll Administrator** My client, a leading communications company, are seeking a **Senior Payroll Administrator** to join their team working under the administrative direction and general supervision of the Payroll Projects Manager to support all aspects of the organisation’sPayroll function. **As Senior Payroll Administrator you will provide...


  • Dagenham, United Kingdom Arthur Rose Recruitment Ltd Full time

    Accounts Administrator Job Responsibilities: - Providing Customer and Supplier support - The production and review of monthly and weekly reports - Assist with Supportof the timely creation of monthly and annual reports. - Process reconcilliations - Participate in various reporting duties and project work. - Record filing - Admin support to the Operations...

  • Plant Administrator

    1 week ago


    Dagenham, United Kingdom ReFood Full time

    **Business**: The ReFood AD plants operate as integrated recycling units, processing a variety of food wastes to produce renewable energy, heat and ReGrow, a nutrient-rich fertiliser for local farms. The plants also recycle the food waste packaging.The plants provide an environmentally sustainable solution for all waste producers looking for a safe method of...

  • Plant Administrator

    2 days ago


    Dagenham, United Kingdom ReFood Full time

    **Business**: The ReFood AD plants operate as integrated recycling units, processing a variety of food wastes to produce renewable energy, heat and ReGrow, a nutrient-rich fertiliser for local farms. The plants also recycle the food waste packaging.The plants provide an environmentally sustainable solution for all waste producers looking for a safe method of...


  • Dagenham, United Kingdom Logistic People Full time

    Logistics People are looking for Gatehouse Administrators to join our team. Location: Dagenham Working Hours: 4 on 4 off rotational Pay rate: £10.74 p/h Logistics People are currently recruiting Gatehouse Administrators to join our Team in Dagenham, Based at our Stobart site. ***What does working as a Gatehouse Administrator for Logistics People...