Administrator

5 months ago

Dagenham, United Kingdom NELFT NHS Foundation Trust Full time

The Support Services Team in Barking and Dagenham are looking to recruit an experienced Administrator who will be based at Porters Avenue Health Centre working within our LTC Admin Team.

We are looking for someone to work Monday 9am-1:30pm, Thursday 9am-1:30pm and Friday 10am-4pm

The post holder will have previous experience of working in the provision of excellent customer care including the maintenance of records and experience of working in an NHS environment.

You should have developed communication skills with a range of people and be able to provide an initial response to patients and assist them with their queries.

This role will also involve general administration tasks, using RIO and Caredoc ensuring confidentiality is maintained at all times.

We ask that you can prioritise your workload, be a team player are able to use your own initiative and meet deadlines
- Using RIO and Caredoc
- Processing referrals
- uploading and scanning
- Booking and sending out appointments
- liaising with colleagues and patients
- processing clinic letters

The Long Term Conditions (LTC) Admin Team is managed by the Support Services Team which comprises of a Manager, Team Leads, Receptionists and Administrators. The Service includes not only the Admin Team, but the Receptions across Barking and Dagenham and Community Liaison, a Single Point of Access for the District Nurses Department.

The Admin team is a small friendly team of seven staff members, based at Porters Avenue who have dedicated work streams but support each other during work pressures, annual leave and training. Their role is to support the LTC Clinical teams which comprises of Cardiac, Respiratory and Diabetes.

The Service Manager and Team Leads encourages development of their staff members ensuring any Training wanted is discussed and supported.

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

High Cost Area Supplement - London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

The post holder will be required to provide a comprehensive and confidential secretarial and/or administrative support to the locality/department to ensure the smooth running of the area.

**Key Responsibilities**:

- Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.
- Ensure that complex calls from anxious and distressed clients are passed to appropriate person to deal with (dealt with) effectively and appropriately, or escalated to senior staff member if appropriate
- Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits.
- Manage and maintain an efficient administrative system on behalf of others.
- Draft general correspondence on behalf of own service.
- Accurately produce reports, correspondence and documents from a variety of sources including material from dictation, audio or manuscripts within agreed timescales (not including medical reports).
- Work without supervision and ensure urgent situations are addressed swiftly.
- Ensure workload is managed and prioritised appropriately.
- Responsible for the induction and orientation of Band 2 administrative staff and temporary staff.
- Provide guidance, advice and support to Band 2
- Acting up in the absence of the Team Lead
- Establish and maintain electronic and manual filing systems.
- Arrange and take minutes or notes at meetings that are intended for internal review only.
- Input generic data into organisational systems or in-house records. Printing of simple reports - ie training records or basic clinical info
- Cover other teams/services, where necessary, which may require working on other sites.
- Any other duties as required, that may be relevant to the post and within the competencies of the post holder.

Front of House
- Facilitate the smooth running of the service, dealing sensitively with any complaints, pro

  • Administrative Assistant

    5 months ago

    Dagenham, United Kingdom Arkay Chilled Foods Full time

    Exciting new opportunity for an enthusiastic, well organised **Administrative Assistant** to join a growing, ambitious business in Dagenham, Essex. Friendly working hours (6AM-4PM, Mon-Fri) and excellent pay (Up to £26k, dependent on experience). Arkay Chilled Foods is a leading supplier of chilled and ambient foods. **The Administrative Assistant**...

  • Administrator

    5 months ago

    Dagenham, United Kingdom NELFT North East London Foundation Trust Full time

    The post holder will be required to provide a comprehensive and confidential secretarial and/or administrative support to the locality/department to ensure the smooth running of the area. Key Responsibilities: Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst...

  • Administrative Assistant

    5 months ago

    Dagenham, United Kingdom GSL Education Full time

    **Administrative Assistant Wanted in Barking & Dagenham!** Are you ready to embark on an exciting journey in education and make a difference? GSL Education London is on the lookout for a dynamic and compassionate Administrative Assistant to join one of their client schools! This is a small, friendly school based in Barking and Dagenham, dedicated to helping...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in the UK. This role is crucial for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure timely...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in the UK. This role is crucial for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure timely...

  • Bodyshop Administrator

    5 months ago

    Dagenham, United Kingdom Alpha Bodyworks Ltd Full time

    We are looking to recruit a Bodyshop Administrator, where the primary focus will be managing client communications to deliver an exceptional level of customer service. As the first point of contact, you will play a crucial role in handling enquiries, administrative tasks, and ensuring a seamless customer experience. **Main Purposes of Job**: The key...

  • Administrative Assistant

    2 weeks ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking an experienced and skilled Administrative Assistant to join our team at NELFT North East London Foundation Trust. As an Administrative Assistant, you will provide administrative support to our team, ensuring the smooth running of our services.Key ResponsibilitiesManage team inbox and direct emails to correct colleagueVarious...

  • Administrative Coordinator

    3 days ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    Job Summary We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at NELFT North East London Foundation Trust. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth running of our services, and maintaining confidentiality and data protection.Main...

  • Administrative Assistant

    5 months ago

    Dagenham, United Kingdom Multiple Care Solutions Ltd Full time

    **About us** Multiple Care Solutions Ltd is a care provider organisation based in Dagenham. We are professional, faced paced and are looking for enthusiastic, agile individuals to join our team. '''Duties''' - Assist with data entry and maintaining databases - Provide administrative support to ensure efficient operation of the office - Answer phone calls...

  • Administrative Support Specialist

    4 weeks ago

    Dagenham, Greater London, United Kingdom Think Specialist Recruitment Full time

    Job Title: Administrator - DagenhamWe are seeking a highly organized and detail-oriented Administrator to join our team in Dagenham. As an Administrator, you will play a crucial role in supporting our national company on a large project focused on the Dagenham/Barking/Redbridge area.Key Responsibilities:Perform administrative and data entry duties, ensuring...

  • Administrative Support Specialist

    4 weeks ago

    Dagenham, Greater London, United Kingdom Think Specialist Recruitment Full time

    Job Title: Administrator - DagenhamWe are seeking a highly organized and detail-oriented Administrator to join our team in Dagenham. As an Administrator, you will play a crucial role in supporting our national company on a large project focused on the Dagenham/Barking/Redbridge area.Key Responsibilities:Perform administrative and data entry duties, ensuring...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant. This is an exciting opportunity to work in a dynamic environment and contribute to the smooth operation of our services.Key ResponsibilitiesProvide administrative support to the team, including managing emails, phone calls, and...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant. This is an exciting opportunity to work in a dynamic environment and contribute to the smooth operation of our services.Key ResponsibilitiesProvide administrative support to the team, including managing emails, phone calls, and...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant. This is an exciting opportunity to work in a dynamic environment and contribute to the smooth operation of our services.Key ResponsibilitiesProvide administrative support to the team, including managing emails, phone calls, and...

  • SEND Administrative Coordinator

    3 weeks ago

    Dagenham, Greater London, United Kingdom Ribbons & Reeves Full time

    We are seeking a highly organized and detail-oriented SEND Administrative Coordinator to join our team at Ribbons & Reeves. As a SEND Administrative Coordinator, you will provide administrative support to our SENDCo and broader learning support team, ensuring the smooth operation of our SEND services. This role offers a rewarding opportunity to gain further...

  • Gatehouse Administrator

    5 months ago

    Dagenham, United Kingdom Great Bear Full time

    Company Description Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleThe Administrative Assistant will provide effective administrative support to the team at NELFT North East London Foundation Trust. This will involve dealing with general queries from colleagues and members of the public, either face to face or via email.Key ResponsibilitiesManage team inbox and direct emails to correct colleagueVarious...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking a highly organized and efficient Administrative Assistant to join our team at NELFT North East London Foundation Trust. As an Administrative Assistant, you will provide administrative support to our team, ensuring the smooth running of our services.Key ResponsibilitiesManage team inbox and direct emails to correct...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleWe are seeking a highly organized and efficient Administrative Assistant to join our team at NELFT North East London Foundation Trust. As an Administrative Assistant, you will provide administrative support to our team, ensuring the smooth running of our services.Key ResponsibilitiesManage team inbox and direct emails to correct...

  • Administrative Assistant

    2 months ago

    Dagenham, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    About the RoleThe Administrative Assistant will provide effective administrative support to the team at NELFT North East London Foundation Trust. This will involve dealing with general queries from colleagues and members of the public, either face to face or via email.Key ResponsibilitiesManage team inbox and direct emails to correct colleagueVarious...