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Discharge Lounge Assistant
4 months ago
To work as part of a Multidisciplinary team, responsible for delivering a range of activities to support clinical staff in delivering care and for ensuring a clean, safe, and comfortable patient environment within the Discharge Lounge
To provide a comprehensive portering service to the Trustwide Site Operations Division at Torbay and South Devon NHS Foundation Trust, working from the Discharge Lounge.
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Why Work With Us
The discharge lounge is a safe and welcoming area where patients come to wait for their discharge home from hospital or community placement.
Our staff in the discharge lounge work closely with ward staff, care providers, pharmacy and transport to enable safe, speedy and smooth discharge.
The team are made up of a both clinical and operational staff.
The role will also include supporting the wider site management team with portering tasks.
To ensure that patients are moved around the hospital in a safe and professional manner by whatever means (Stretcher, Wheelchair, Trolley etc)
To ensure that items such as mail, patient notes, waste, laundry, medical gas cylinders and laboratory specimens are collected and delivered safely around the Trust site with appropriate handling equipment.
To liaise with the Hotel Services Supervisors to ensure that curtains are changed as per policy
To ensure all specialist and general equipment is cleaned and decontaminated in accordance with manufacturer’s guidelines to Trust standards (e.g. drip stands, hoists, mattresses, infusion pumps, commodes etc.)
To ensure that following the discharge of a patient, the bed frame and mattress, bed area and locker are cleaned and the bed is made in preparation for incoming patients (Soap and paper towels are replenished and the bed area is generally tidy) Oxygen and suction units are clean and in working condition
To monitor the environment to ensure all areas are clean and tidy. Remove clutter, tidy notice boards. Participate in ward/unit environmental audits
To report any faults or damage to the fabric of the department to Estates and record in environment file
To ensure that all soap/alcohol/glove and apron dispensers are clean and replenished
Participate in the preparation of work areas and replenish stock as required e.g. sluice, treatment rooms, and cannula and venepuncture trolley
To maintain stock levels in all clinical areas, liaising with material management staff to rectify any problems or shortfalls
Ensure own actions, reduce risks to health & safety and promote a health and safety culture in the workplace
Ensure that the day room and relative’s room are clean and tidy
Recognise and respond appropriately to urgent and emergency situations
To undertake a responsible attitude towards economy and care of equipment and property, and be aware of conditions predisposing to accidents
Ensure efficient and effective use of resources
Attend mandatory training and relevant study days to develop own knowledge and skills
Ensure compliance with policies procedures and clinical guidelines for self and others
Report any incidents, accidents or complaints to the nurse in charge of the ward, in accordance with Trust policy
To maintain the upkeep of patient bed areas, ensuring lockers, tables and chairs are uncluttered and free from litter
To be able to, scan and photocopy
To order equipment/stock on appropriate system to ensure all patients, in conjunction with the nursing team.
To co-ordinate extra meal requirements as they may arise, in conjunction with the unit manager, ensuring that patients receive the meal of their choice
Offer light snack or snack box to those patients who have missed a meal
To issue hand wipes to each patient to cleanse their hands before and after meals helping where necessary
To ensure, in conjunction with the Catering Department that patient meals are served in a presentable and timely manner and that appropriate cutlery and condiments have been supplied
To ensure that all meal tables and eating areas are suitably cleared and prepared for meal times ensuring a pleasant environment and to make sure that they are wiped clean at the end of each meal
To ensure that patients have a clean supply of drinking water and a clean glass and water jug
To ensure that patients receive any assistance they require to eat and drink i.e. cutting up food, placing food within reach, encouraging patients to eat To serve meals in conjunction with the nursing team, ensuring that patient’s intake is known and that their dietary needs are met.
To ensure in conjunction with the ward team, that patients are provided with appropriate hot and cold beverages at regular intervals throughout the day and also make beverages as instructed by the ward team
To ensure that all nutritiona