Guest Experience Agent

3 weeks ago


London, United Kingdom APEX Resourcing Full time

Guest Experience Agent required for a beautiful brand-new 5-star Luxury Hotel based in the heart of London’s vibrant West End, Central London W1B, salary £20,500 to £25,500 base plus service charge and an excellent benefits package.

As the Guest Experience Agent, your primary responsibility will be to warmly welcome guests to the Hotel, providing them information about the range of services/additional options available at the Hotel to enhance their stay and being proactive in anticipating the needs of each guest ensuring they receive the highest level of care in all aspects of their visit.

**Desirable Experience**
- Previous experience as a Guest Services Agent, Guest Experience Agent or Guest Relations Agent in a similar 4-Star or 5-Star Luxury Hotel.
- Experience in using Opera PMS will be desirable.
- Excellent customer service skills with a key eye for detail

This is an excellent career opportunity for a Guest Experience Agent who is looking to join an exceptional property offering good rewards and excellent career advancement potential.

Apex Resourcing Ltd Hotel and Hospitality Recruitment Specialists are acting as a recruitment agency for this Guest Experience Agent job reference 16224406 location London W1B, United Kingdom



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