People Coordinator

**Contract Duration**: 12 Month FTC

**Salary**: £24,000 per annum

**Working Pattern**: 37.5 hours per week - hybrid working

**Our Values**

Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.

Our colleagues are passionate, kind and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues.

**Your Responsibilities**

**Great Planning and Leadership**
- To be the first point of contact for all HR administrative related queries.
- Maintain and update employee data and people files to ensure effective compliance.
- Lead regular calls with our operational colleagues to maintain oversight of process such as sickness, DBS renewals and any employee relation projects.
- Maintain and update company systems.
- Liaise with Payroll team to provide information on pay, sickness, starters, leavers, and changes.
- Provide general administrative support and preparation of documentation as required including terms and conditions, amendments to terms and conditions, resignations, letters as required.
- Organise login and access to systems for colleagues across the region.
- You will co-ordinate meetings and events including booking venues and liaising with attendees and making travel arrangements. You will support with the preparation for meetings and events as needed.
- To administer all activities to include recruitment, induction, new joiners, performance management, training and development, changes and leavers.
- You’ll attend and take minutes of meetings, for example disciplinary or grievance hearings, and any other meetings as requested by the management team.
- You will build positive working relationships representing ivolve both internally and externally.
- Provide template letters to managers and proactively ensure cases and queries are closed off, maintaining up to date and accurate records and trackers which will be shared with the wider HR team and the operations team.

**Delivering Great Standards**
- You will collate information and produce reports as requested by the management team ensuring that all information returned is complete and accurate.
- You will administer processes to ensure new joiners meet safeguarding procedures.
- To ensure right to work document and DBS certificates are held on file and authorised.
- You will update reports, trackers and distribute as necessary i.e. starters and leavers.
- Oversee and coordinate the onboarding process and procedures.
- Oversee the accuracy of the HR data across all platforms is maintained.
- Maintain and update compliance reports, trackers, employee data and files.
- You will maintain annual audits including driving licence, DBS renewals, medical information, people planner
- You will review and ensure data within business systems is up to date and accurate.
- You will manage information in a confidential and sensitive way ensuring that it is only shared with people as instructed by the management team
- You will make appropriate judgements in escalating complex stakeholder issues to the appropriate manager and provide support to manage issues.
- You will keep up to date with policies, procedures, and internal communication.
- You will support with marketing initiatives within the region.
- You will support with updating people planner with changes and reconciliations in the absence of the Registered Manager.
- You will manage and store documents in line with our retention policy, effectively archiving documents when required.

**Work as a team**
- You will demonstrate enthusiasm for ivolve Care and Support.
- You will be committed and reliable through good attendance and time keeping.
- You’ll take responsibility for your own performance and development.
- You will be committed to improving the team’s performance through contributing good ideas and solutions and supporting colleagues to succeed.
- You will actively engage with feedback, support and coaching given on your own performance.

**The main skills and experience for this role**

**Essential**
- Good General education
- Previous experience within administration
- Confident IT user, proficient in Microsoft Office, including Word and Excel.
- Satisfactory Police Check and check against the ISA List (where applicable).
- Honesty, reliability, trustworthiness, and a passion to make a difference.
- A commitment to undertake training and development as required.
- Commitment to the aims and objectives of the service and of ivolve.

**Desirable**
- CIPD Level 3 or willingness to study
- Mandatory training qualifications e.g. fire safety, first aid, food hygiene, manual handling, and Health and Safety awareness.
- Knowledge and commitment regarding Equal Opportunities.
- Base knowledge of the GDPR principles.
- Level 2 or 3 in Business and Administration.

**How we will support you**

We go beyond expectations for our colleagues as well