Airfreight Key Accounts

2 weeks ago


Birmingham, United Kingdom First Choice Staff Full time

**AIRFREIGHT IMPORT KEY ACCOUNT OPERATOR - FREIGHT FORWARDING**

**Offering a salary of £25,000 - £35,000 - Based on experience**

**Based in Coventry / Warwickshire**

**Import & Export Operations**

**International business / Global Key Account**

A role has become available for an **AIRFREIGHT IMPORT KEY ACCOUNT OERATOR** to join their busy Airfreight Import department handling the Import Operations for a large Key Account Customers.

This is working with a large Global Freight Forwarding, Logistics and Supply Chain organisation with offices across the world responsible for the Import & Export of Airfreight, Seafreight and Trailer Freight operations.

Role responsibilities include
- Managing Key Customer relationships, KPI’s and SLA’s
- Managing Airfreight Import shipments for the account from start to finish
- Managing any problems that arrive
- Updating Customer contacts with shipments details and forecasts
- Ensuring the customer reporting function is completed accurately
- Arranging the delivery of Airfreight shipments as per requirements
- Handling all aspects of Key Account customer service.
- Creating and opening Airfreight Import files
- Obtaining Customs Clearance instructions
- Ensuring correct requirements are met for HMRC
- To complete all invoice processing

Previous experience of Key Account operations/management would be advantageous.

IND1



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