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Customer Service Advisor
5 months ago
**Specsavers Opicians and Hearcare practices.**
Full time Customer service advisor required for our busy Optical and Audiology businesses With amazing career progression.
**Positions locations Carr St Ipswich Town centre and Warren Heath inside Sainsburys.**
Roles are varied both Retail with clinical and has exciting career growth opportunity. Our NEW team members are needed to assist us in growing our business.
Customers are at the centre of what we stand for and we will recruit people with these same beliefs.
**Job description**:
- Meet and greet customers
- Book and arrange appointments
- Clinical triage
- Clinical pre-screening and assessment.
- Frame advising and fashion advice
- Contact lens support
- Dispensing and fitting Spectacles.
- Aftercare and fitting of Spectacles
- Hearing screenings
- Repairs and adjustments of Frames and aids
Benefits include:
- 30 days holiday
- TEAM Bonus
- Staff uniform
- Staff discount scheme
- Other retailer discount scheme
- Regular performance reviews linked to Salary/ development and benefits.
Customer service experience essential. If you have either Optical or Audiology experience your are also very welcome to apply.
**Salary**: £20,375.00-£22,500.00 per year
**Benefits**:
- Company pension
- Employee discount
- Store discount
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Ipswich: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: Ipswich June 23