Security Concierge

2 weeks ago


London, United Kingdom Servoca Secure Solutions Full time

_**Security Concierge**_

**About us**

**Servoca Secure Solutions** have for over 24 successful years provided a high number of security products and services to multiple large, medium and small contracts across the UK. We create a bespoke strategic journey; we do this by developing a deep understanding of the scope required and build long-standing relationships with our clients. We are customer focused, professional and people oriented.

Our work environment includes:

- Growth opportunities
- On-the-job training

Servoca Secure Solutions are seeking security professionals with great customer service skills for our prestigious client in the Northampton area.

The role of the **Security Concierge** will be supporting educational establishments with Security and Facilities Management duties. These will include unlock & lock of premises, cleaning, transport & setting up of equipment.

Hourly pay rate is £11.00

**Key Accountabilities/Activities**
- Unlock and locking of educational establishment
- Carrying out Maintenance check lists reports and logging faults
- Managing access to areas of the premises
- Front of house services, good written and verbal communication
- Welcome visitors
- Manning, monitoring and patrolling the site and all access points
- Support and carryout Facilities Management tasks (example maintenance reports, cleaning)
- Conduct security checks of the premises
- Routine or random patrols of premises
- To respond to any incidents within the time set by agreed standards
- Checking staff have their ID with them
- Assisting with the implementation of emergency protocols - i.e. Fire evacuation; emergency calls
- Maintain a daily occurrence book and record system as directed
- Answering and re-directing incoming telephone calls where necessary
- Deal with any security related queries
- Liaising with the client and Contracts Manager
- To ensure that you communicate with the client and Contracts Manager of any incidents
- Incident reports completed as required in a swift manner
- Check, secure and report all external and internal doors, windows and fire exits on premises.
- Respond to intruder alarms as appropriate; inspect for signs of break-in
- Develop a good working relationship with the client
- Attend training sessions as required by the Company and the Client.
- Ensure compliance with Health and Safety Regulations.
- To adhere to Company policies, systems or procedures and codes of practice to which the Company subscribes.
- Ensure the best interests of the company are met at all times.

**Knowledge, Qualifications, Skills and Experience**

**- A good understanding of the general security environment**

**- First Aid trained - preferred**

**- Full driving license - Required**
- **SIA front-line **in Security Guarding or Door Supervision**
- **Computer Literate with solid **Require p**roficiency in Microsoft Word, Excel and E-mail.**

**- Working knowledge of BS 7858 Code of Practice**
- **Excellent attention to detail and time keeping**
- **Excellent communication skills**
- **Highly motivated**
- **Excellent interpersonal skills and can develop and maintain good working relationships**
- **Able to prioritise**

**Salary**: £12.95 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Security Officers: 1 year (preferred)
- security: 1 year (preferred)

Licence/Certification:

- SIA (preferred)
- SIA License Door Supervisor or Security Guard (required)
- First Aid Certification (preferred)
- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Shift availability:

- Day shift (required)

Work Location: One location

Reference ID: 0140



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