Head Concierge

3 weeks ago


London, United Kingdom Abbatt Property Services Full time

**Position**:Head Concierge

**Location**:Stanmore

**Salary**: £27,000 per annum

**Hours of Work**:4on 4off / 07:00 - 19:00

**Job Type**: Permanent

**Description**:We are currently looking for a Head Porter/Concierge to work within prestigious apartments in the N1 area of London.

**Main Duties and Responsibilities**

The following duties must be carried out, however, this list is not exhaustive as there may be other tasks which may arise from time to time:

- The Head Concierge should ensure that all duties to which you are assigned are carried out through the duration of your shift, as appropriate, and to maintain security and safety of the E
- The Head Concierge will supervise the Concierge Team, Estate Operatives and Cleaners to ensure that both the common internal and external areas of the Estate are maintained and presented to a high standard.
- The Head Concierge will ensure the CCTV cameras, Building Management System and fire alarm panels are monitored, regular security patrols are undertaken and assistance is provided to visitors to the Estate in terms of delivery or orientation queries.
- To carry out routine testing of equipment, for example, the fire alarm and test and implement emergency procedures.
- To ensure that all maintenance contracts are in place.
- The Head Concierge is to be responsible for all matters of Health & Safety within the Estate and ensure that all matters are reported to the Property Manager.
- The Head Concierge will be expected to organise daily and weekly work schedules for the Concierge Team, Estate Operatives and Cleaners, which will encompass the internal cleaning of all the buildings and the cleaning and sweeping of all Estate paths, roadways, car parks and external Estate features.
- To ensure all relevant logs are completed by the Concierge Team, Estate Operatives, and Cleaners and to devise and recommend new procedures to the Estate Manager to improve presentation, service and efficiency levels.
- To carry out and arrange regular checks to ensure that all gates and external doors are kept closed and that locks are in good repair.
- The Head Concierge will be required to carry out daily inspections reporting any damage to, or malfunction of, equipment to the Property Manager immediately.
- The Head Concierge will be expected to ensure there is a permanent presence around the building. You will be expected to report any breaches of security or suspicious occurrences to the Property Manager immediately.
- To ensure that all incidents or accidents are logged accordingly.
- The Head Concierge will at all times be expected to set an example to other staff members by being courteous and helpful to all occupiers, to include all residents, their visitors and contractors employed on the Estate.
- To be flexible and carry out any additional duties as reasonably requested by the Property Manager, or Managing Agent.


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