Courier- Corporate Perks and Discounts

4 weeks ago

Basingstoke, United Kingdom CRA Group Ltd Full time

Pension Scheme, Life Assurance, Employee Assistance Programme - We Care; 24/7 access to online GP, mental health support and virtual wellbeing, Uniform, Health Checks

Job Introduction:
G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain's top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

Role Responsibility:
We currently have a number of opportunities for Courier - Multi Drop to join our team and be a part of our continued success. As a Courier you will be at the very heart of our operation. Your primary responsibility will be to drive a car-sized, easily manoeuvrable vehicle to collect and deliver small quantities of cash to and from our customers.

Never driven a van before? Don't worry, there is no experience required for this role and you will be provided with all of the training you need to become a confident, world class Courier.

Due to the nature of the industry in which we operate, you will need to be confident working to procedures as the environment is highly regulated. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency.

**The Role**

As a Courier - Multi Drop, you will complete daily work tasks within customer's contractual agreements and discretely collect or deliver customer's cash to and from their premises. Collected cash will then be carried back to your vehicle. You must have vigilance, concentration and common sense as well as the ability to build strong relationships with our customers. Our Couriers must:

- Safely drive a small vehicle on all roads including pedestrianised areas
- Deal confidently and safely with situations that may arise on the pavement when carrying cash and valuables
- Comply with UK Domestic Drivers hours legislation
- Collect and deliver cash (including bags of coin) to and from our small and medium sized customers
- Maintain a valid Cash and Valuables in Transit SIA licence (provided by the Company)
- Be considerate of the needs of our small and medium sized customers and strive to meet them every time
- Build strong customer relationships with the many customers you visit
- Learn how to operate our hand-held computers (full training will be provided)
- Proactively learn from the experience of others
- Demonstrate a proactive attitude by carrying out any other duties as deemed reasonable.
- Collaborate with your colleagues in achieving objectives

Pay starts at £11.09 per hour, rising to £11.19 after 6 months, rising to £11.39 after 12 months (plus night allowance if applicable)

So what makes a successful Courier?

To succeed as a G4S Courier, you will need to hold a valid B Class driver's licence (with no more than 6 penalty points). You will need to be confident in communicating with customers and colleagues in both written and spoken English and an appropriate level of numeracy is also important. You will need to be confident following specific procedures and instructions and be able to work to tight deadlines.
- Previous experience in a driving role would be beneficial but is not essential, as would experience using IT and computer systems.
- Finally, you must be continuously focused on providing a top notch service to our customers by being efficient, flexible and at all times security conscious.

We also have some specific security criteria that you will need to meet:

- You must be able to pass a criminal record check as well as a personal credit and ID check.
- You must also have a 10 year employment/unemployment/educational history that we can check and verify.
- You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure and confined environment.
- An SIA licence would be beneficial.

We will provide all the training and support to help you to progress as a key member of our world-class team. In addition to a culture that believes in promoting from within, we offer up to five weeks paid holiday and paid overtime, as well as the following benefits:

- Pension scheme
- Life assurance
- Flexible working policies
- Free uniform
- We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing
- HSF - Health Cash Plans
- Payroll Giving
- Training and Development Opportunities (inc Apprenticeships in England

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