Senior Kaizen Office Business Partner

5 months ago


Worthing, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

Working closely with the Patient First Team Leader, take ownership of the on-going maturity of PFIS in all divisions, ensuring progress and sustainability. Develop long-term plans and roadmaps to ensure the progression of maturity for all units from graduate level through to mastering level Continue to develop the PFIS maturity criteria for all levels ensuring that it represents current best practise Support the development, implementation and governance of the Trusts Gemba with Purpose plan. With particular focus on divisional & care group level Gemba with purpose plans to support new PFIS areas Support delivery of the Capability pillar, including delivering training and coaching to build continuous improvement capability across care groups and frontline/ corporate services. Support the development and delivery of the capability roadmap ensuring adequate resourcing for programme delivery.

Contribute to the development of the Kaizen Office pillar to ensure that it has the capability and resilience to provide training and coaching support in line with the agreed Capability roadmap and contribute to the personal development of the Patient First Improvement Practitioners. Ensure communication and engagement plans are in place that facilitate the celebration of success, in particular graduation events, sharing of best practice and learning across all part of the organisation Provide operational management of the Patient First Training Administrator and ensure that all staff in the Patient First Team have up to date appraisals, objectives and personal development plans. Identify the learning needs of those attending PFIS training an adapt accordingly i.e. the need for coaching vs mentoring Promote training opportunities for these staff to ensure that the Trust has appropriately skilled staff to enable a high performance culture; and ensure that the function is adequately resourced and, through talent management, ensure that the workforce is planned for the Trusts future needs Act as a mentor to other staff within the Strategy Deployment function to ensure that they develop and there is knowledge sharing for the Patient First Improvement Practitioners.



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