IT Business Partner

7 months ago

Worthing, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

The business partner(BP) role is a key function in the clinical engagement function of the IT dept and will report directly to the head of clinical engagement. The business partner will interface directly with UHSx services and staff to understand services aspirations and also their digital pain points. The BP will actively spend time in the services to provide a bridge between IT and the clinical teams.

The business partner will ensure services are aware of and harness existing as well as new or incoming digital capabilities.

In this role the IT Business Partner will have leadership responsibility for ensuring
integration of department and service needs into the work of the IT department. This
will involve extensive engagement across the IT Department and the post holder will
have a mandate to work in all areas in order to achieve results.
An IT Business Partner is expected to self-manage their time and workload, to know
when to escalate issues and to be able to work across a diverse portfolio of activities
at any one time.
The post holder will engage with Trust department clinical leaders, business managers
and system administrators to create alignment between clinical and corporate
business objectives and their IT delivery plans. The post holder will interpret and
review requirements and analyse the existing IT environment to create a road map of
activity which will meet the needs of the clinical department - or provide them with
options for review, and to agree delivery plans.
The post holder will ensure early engagement with department clinical and operational
and system administrators to help identify and scope requirement specifications for
systems enhancements, changes, replacements and retirements. They will contribute
to the development of business cases and procurement activities.
To assist the Head of IT Clinical Engagement in the line management of senior
technical staff including appraisals and other management administrative duties.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Main

**Responsibilities**:
Communication
1. Liaise appropriately with external product suppliers and contractors, and with
other NHS and Social Care organisations, departments and divisions to ensure
that customer needs are met and that technological solutions are appropriately
matched to current and planned infrastructure plans and IT strategies.
2. Present complex information clearly to colleagues at all levels.
3. Ensure that confidentiality is maintained at all times and that staff adhere to
GDPR, Freedom of Information Act and the Caldicott Principles.
Service Delivery and Improvement
1. Ensure resource plans are developed with the departments which are fully
aligned to the Trusts strategic and operational needs.
2. Attend IT operational meetings where operational services status and
requirements for new work requests are discussed
3. Develop and maintain excellent working relationships with key Trust
stakeholders to support timely and effective decision making.
4. The post holder works with clients, suppliers and department functional leads to
seek to continuously improve the effectiveness of the service delivery and to
build capability for the future.
5. The post holder will ensure that all Trust risks are identified and managed
within the established risk process
6. Support Head of IT Clinical Engagement in the day to day management of staff
7. To identify areas requiring service improvements where required.
8. Identify areas for improvement in systems, proces

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