Customer Service Executive
2 weeks ago
We are looking for a proactive and customer-centric individual to join our team as a Customer Service Executive. In this role, you will be the primary point of contact for our clients, responsible for understanding their needs, driving sales, and ensuring a seamless customer experience
**Responsibilities**:
- Provide exceptional customer service to clients in person
- Engage with customers in various face to face channels
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products or services to customers when appropriate
- Communicate effectively with customers to understand their needs and provide appropriate solutions
**Qualifications**:
- Ability to analyze customer needs and provide appropriate solutions
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
**Salary**: From £23,260.07 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Glasgow (preferred)
Work Location: In person
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