Customer Service Executive

2 weeks ago


Glasgow, United Kingdom BMW Group Retail Full time

Arnold Clark is looking for a Customer Service Executive.

**Your role**

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around customer experience. Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle - they’re our in-branch experts.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience.

**Day-to-day duties**
- Helping your branch with various marketing activities - from snapping great stock images of our products to dreaming up inspiring content for our social media platforms.
- Preparing the showroom and cars for the day ahead.
- Organising and accompanying customers on test drives.
- Swotting up on our vehicles and manufacturers.
- Learning about our products so you can help our customers find the perfect fit.
- Providing relevant information and being there for our customers with all the answers.

**Your profile**
- You’ll be a confident communicator who understands that a positive attitude gets great results.
- Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
- A full UK driving licence.
- As happy working on your own initiative as you are in a team.

**Rewards**

In return for your hard work, you’ll receive on-the-job training and great career development opportunities, plus one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous employee discounts.

Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, MINI, Competitive

**Retailer**

Arnold Clark Glasgow

**Location**

Glasgow

**Salary**

£24,000 plus benefits

**Starts**

30 May 2023

**Closes**

28 Jul 2023

**Brand**

BMW, MINI

**Contract Type**

Permanent

**Hours**

Full-time

**Business Area**

Sales / Customer Service



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