Customer Service Executive

1 month ago


Glasgow, United Kingdom CHANNEL ALT LTD Full time

**Duties**:

- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Handle and resolve customer complaints
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate

**Qualifications**:

- Fluent in English
- Strong communication skills with excellent phone etiquette
- Ability to analyze customer needs effectively
- Proficient in data entry processes
- Experience with upselling techniques is a plus

**Job Types**: Full-time, Permanent

Pay: From £25,000.00 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 24/05/2024



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