Taxi Operator

Poulton Cabs are looking for Telephone Operators to join our team based at our office in Poulton le Fylde. We are in search of a dynamic and motivated professional to join our team. If you are passionate about the transportation industry, eager to contribute to a company on the rise, and excited about the prospect of being a key player in our success story, then we want to hear from you.

We are recruiting for operators on a full time or part-time basis. These roles will have an element of working shifts which will include evenings and weekends. You must be flexible with working hours as you may be required to work extra shifts to cover holidays and sickness and busy periods if required. Notice will be given for these. We however are operating 24 hours a day so some unsociable working hours will be required on certain shifts.

You will be working in a secure office environment using our in-house dispatch system. Full training will be provided for this.

You will need to be organised, have an excellent telephone manner and a great customer service attitude, you must be a good team member but confident to work alone and use your own initiative. You must be reliable, good at working under pressure at peak times and be confident to operate a computerised system. The successful applicants will need high levels of accuracy and concentration. This role is a very fast paced environment. Must be able to work under pressure in a calm, professional manner.

Main tasks will include Taking and dealing with booking and enquiries over the phone, taking payments, providing quotes, dispatching work to drivers, recording and inputting information accurately and communicate with customers efficiently and professionally. Assisting drivers where required.

If you are interested in this role, please send in your CV in the first instance. Rate of pay: Negotiable depending on experience.

**Job Types**: Part-time

**Salary**: Negotiable depending on experience. £10.18 - £16.00

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- 4 hour shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overtime

**Experience**:

- Customer service: 1 year (preferred)
- Strong Computer skills
- Work Location: In person

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: £11.44-£16.00 per hour

**Benefits**:

- Casual dress

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

Ability to Commute:

- Poulton-Le-Fylde (preferred)

Work Location: In person

Reference ID: HN1902