Customer Service Advisor

4 days ago


Skipton, United Kingdom Fortem People Ltd Full time

Our Financial Services client based in Skipton in the heart of the Yorkshire Dales are rapidly expanding and looking for Customer Service Advisors. This company is set to increase its workforce by over a third within the year so tonnes of opportunity forprogression here

**Key responsibilities**:

- Ensure all calls are answered quickly, politely and efficiently
- Keep accurate records of all discussions with customers using the company’s software
- Liaise between customers and other departments
- Assist in resolving complaints, escalating the issue to the Customer Service Team Leader where appropriate
- General administrative duties.

You will have a high attention to detail, experience of updating and recording data in complex databases and excellent organisational skills. The ability to work under pressure and work successfully as part of a team are essential.

Currently on a flexible working pattern (2 days in office and 3 days at home) working various shifts between 8am-8pm, Mon-Fri (1in4 Saturdays).

**Shifts**:

- Week 1 8am-4pm
- Week 2 9am-5pm
- Week 3 10:15am-6:15pm
- Week 4 12pm-8pm
- You must also be able to work one Saturday in approx every 4 weeks 8am-4pm

Salary £20,475 p/a

25 days annual leave

Birthday Policy

Yearly Performance Bonus

EAP

Employee Referral Bonus

Private healthcare

Pension scheme, with Company contribution

Membership of our life insurance scheme

Annual Growth & Development allowance



  • Skipton, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Skipton | Start Date: January 2024 | Full-Time, Permanent Salary: £12 per hour Do you thrive in a fast-paced environment and love delivering top-notch service? Are you passionate about helping people and providing tailored solutions? If so, we want to hear from you! We're recruiting for Customer Service Advisors...


  • Skipton, United Kingdom Invigorate Recruitment Ltd Full time

    **Customer Service Advisor** **Skipton - BD23** **£19,305** Invigorate Recruitment is looking to recruit a Customer Service Adviser to work for its client who are renowned for their award-winning customer service, their aim is to always offer the highest standard of service for every customer. They are looking to welcome a new member to their small team...

  • Customer Advisors

    3 days ago


    Skipton, United Kingdom Pavers Full time

    We have two part time Customer Advisor opportunities to join our Pavers team in Skipton on 8 and 4 hours per week contracts. You’ll need good availability as the roles will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive **people who want to give an...


  • Skipton, United Kingdom Fortem People Full time

    **Job description** Our client is an extremely established superbrand, renowned for their award-winning customer service. We are looking recruit a new member to their small team of customer advisors, to deal with general customer enquiries and provide a 5* experience for their customers. **This is initially a temporary maternity cover contract for approx....


  • Skipton, United Kingdom Boots Full time

    Summary Job Reference: - 219640BR Skipton, High Street Fixed Term We are now recruiting Christmas Customer Advisors for our Skipton, High Street store. Shift patterns may appear below Available shift patterns: Saturday 9:00am - 5:00pm **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...


  • Skipton, United Kingdom CV-Library Full time

    Customer Service Advisor Full time and permanent January 2024 start date Skipton £12p/h Are you passionate about providing a first class service? Would you describe yourself as customer orientated? Love working in a fast paced environment? I am recruiting for a number of Customer Service Advisors on behalf of a leading household name! You will be...


  • Skipton, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Skipton | Full-Time, Permanent | Hybrid Start Date: February 2024 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer Service Advisors...


  • Skipton, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Skipton | Full-Time, Permanent | £12 per hour Start Date: February 2024 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer...


  • Skipton, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Skipton | Full-Time, Permanent | Start Date: February 2024 Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you! We're looking for enthusiastic Customer Service Advisors to...


  • Skipton, United Kingdom Solaris Full time

    Solaris is Europe’s leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings. We love what we...


  • Skipton, United Kingdom The Range Full time

    **Customer Service Assistant - Part Time** As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant. Must be aged 18 and over, YOU MUST BE ABLE TO WORK MORNINGS AND EVENINGS UNTIL 8PM AND A WEEKEND DAY In this role you will be the face of The Range delivering great service and...

  • Customer Service

    2 days ago


    Skipton, United Kingdom Search Consultancy Full time

    Are you looking a position that offers the perfect work life balance that Is also working from home?... I am looking for a customer service advisor to work for a financial services client based in Skipton. The role is working for an organisation that is well known for looking after their staff and offering a wide range of benefits. In this role, you will...


  • Skipton, United Kingdom LG select Ltd Full time

    Acting as first point of contact for customers in arrears, holding conversations to understand the root causes of financial difficulty - Negotiating affordable and sustainable payment plans, taking into account customers personal circumstances - Signposting customers to free and independent money advice organisations, or internal support services for...


  • Skipton, United Kingdom Silver Cross UK Ltd Full time

    **Customer Service Advisor** Silver Cross is a great place to work, in a lovely environment with brilliant people. We're a 140 year business who's succeed because we care about our customers and we care about you. Come and join a great place to work! **Purpose of the role**: At Silver Cross we are renowned for our award-winning customer service, our aim is...


  • Skipton, United Kingdom CV-Library Full time

    Job: Customer Contact Centre Advisor Salary: Up to £23,000 Location: Skipton Join Our Award-Winning Contact Centre Team! Are you ready to be part of a team that values your development and career progression? We're looking for passionate individuals to join our award-winning contact centre. What's In It For You? * Hybrid & Flexible...


  • Skipton, United Kingdom Solaris Full time

    Solaris is Europe’s leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings. We love what we...

  • Sales Advisor

    4 days ago


    Skipton, United Kingdom Talk Direct Ltd Leeds Full time

    *Full & Part time hours available to suit your needs* Want to put your savvy sales skills into practice? Make your mark here at Talk Direct; we are a leading O2 brand who pride ourselves in being a dynamic entrepreneurial brand. The business was founded in 2006 and has since created job openings across 16 stores ranging from Yorkshire, Nottinghamshire and...


  • Skipton, United Kingdom Yorkshire Building Society Full time

    If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...

  • Sales Advisor

    6 days ago


    Skipton, United Kingdom Careersolve Full time

    Careersolve are working with a well Established Company who are seeking to recruit an additional driven, tenacious, passionate **Sales Advisor** to join their team This role is a excellent opportunity to work for an award winning business, a company that are truly people focused and they offer a great basic salary and have an additional bonus earning...

  • Sales Advisor

    4 days ago


    Skipton, United Kingdom Vertu Motors Full time

    **About us** Are you looking for the next step in your career? Are you interested in the motor industry? Then we would like to hear from YOU! We are currently looking for a Sales Advisor to come and join our team at Vertu Volkswagen Skipton in Keighley. We are offering an industry leading basic salary of £28,000 plus uncapped commission and a fixed 40 hour...