![LG select Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
2 weeks ago
Acting as first point of contact for customers in arrears, holding conversations to understand the root causes of financial difficulty
- Negotiating affordable and sustainable payment plans, taking into account customers personal circumstances
- Signposting customers to free and independent money advice organisations, or internal support services for assistance on resolving indebtedness or personal difficulty
- Operating in compliance with FCA conduct rules and broader regulations including the Data Protection Act
- Demonstrating our ‘customer first’ approach by taking ownership and finding the right customer outcome, first time
- Embracing your own personal development plan, being responsive to coaching and feedback to broaden your skills
- Continuously training and upskilling to understand the end-to-end litigation process, providing clear and concise next steps for our customers
- Exceptional listening skills
- Negotiating and influencing skills
- High levels of emotional intelligence
- Good technical knowledge, PC literate and a good multi-tasker
- A positive, forward-thinking attitude
- Good attention to detail
- Inbound or outbound contact centre experience is desired
- Experience of working in a regulated/FCA/SRA environment is desired
**Job Types**: Full-time, Permanent
Pay: £20,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- customer service: 1 year (required)
Work Location: In person
-
Customer Service Advisor
2 weeks ago
Skipton, United Kingdom Fortem People Full time**Job description** Our client is an extremely established superbrand, renowned for their award-winning customer service. We are looking recruit a new member to their small team of customer advisors, to deal with general customer enquiries and provide a 5* experience for their customers. **This is initially a temporary maternity cover contract for approx....
-
Customer Service Advisor
2 weeks ago
Skipton, North Yorkshire, United Kingdom Fortem People Full timeJob descriptionOur client is an extremely established superbrand, renowned for their award-winning customer service. We are looking recruit a new member to their small team of customer advisors, to deal with general customer enquiries and provide a 5* experience for their customers. This is initially a temporary maternity cover contract for approx. 12...
-
Customer Service Advisor
2 weeks ago
Skipton, North Yorkshire, United Kingdom Invigorate Recruitment Full time €22,308Customer Service Advisor Skipton BD23 Contract 12 month maternity contract £22,308 Invigorate Recruitment is looking to recruit a Customer Service Adviser to work for its client who are renowned for their award-winning customer service, their aim is to always offer the highest standard of service for every customer. They are looking to welcome a new...
-
Customer Service Advisor
2 weeks ago
Skipton, North Yorkshire, United Kingdom Invigorate Recruitment Full time €22,308Customer Service Advisor Skipton BD23 Contract 12 month maternity contract £22,308 Invigorate Recruitment is looking to recruit a Customer Service Adviser to work for its client who are renowned for their award-winning customer service, their aim is to always offer the highest standard of service for every customer. They are looking to welcome a new...
-
Christmas Customer Advisor
4 weeks ago
Skipton, United Kingdom Boots Full timeSummary Job Reference: - 219640BR Skipton, High Street Fixed Term We are now recruiting Christmas Customer Advisors for our Skipton, High Street store. Shift patterns may appear below Available shift patterns: Saturday 9:00am - 5:00pm **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your...
-
Customer Experience Advisor
3 weeks ago
Skipton, United Kingdom Solaris Full timeSolaris is Europe’s leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings. We love what we...
-
Customer Service Administrator
2 weeks ago
Skipton, United Kingdom Invigorate Recruitment Careers Full timeCustomer Service AdministratorSkipton BD23Contract 12 month maternity contract£22,308 Invigorate Recruitment is looking to recruit a Customer Service Administrator to work for its client who are renowned for their award-winning customer service, their aim is to always offer the highest standard of service for every customer. They are looking to welcome a...
-
Customer Service Representative
4 weeks ago
Skipton, United Kingdom Silver Cross UK Ltd Full time**Customer Service Advisor** Silver Cross is a great place to work, in a lovely environment with brilliant people. We're a 140 year business who's succeed because we care about our customers and we care about you. Come and join a great place to work! **Purpose of the role**: At Silver Cross we are renowned for our award-winning customer service, our aim is...
-
Customer Service Advisor
3 weeks ago
Skipton, United Kingdom North Yorkshire County Council Full time**Salary: £23,194 - £24,948 per annum** **Positions Available: Two permanent** **Contract: Full Time, 37 hours per week** **Grade: F** **Closing Date: 19/03/23** **Interview date: TBC** We’re looking for two permanent Customer Service Officers to join our team in Skipton and be part of a new Customer Services team for the new North Yorkshire Council....
-
Customer Service Advisor
2 weeks ago
Skipton, North Yorkshire, United Kingdom Hays Specialist Recruitment Limited Full timeRemote working | Full time | £21,500 | Temporary & Permanent placements availableYour new companyA Financial Service company, Bringing new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.Your new roleAs a Customer Service Adviser,...
-
Customer Service Adviser
3 weeks ago
Skipton, United Kingdom Invigorate Recruitment Remote Work Freelance Full timeCustomer Service Adviser Skipton - BD23 Contract - 12 months maternity cover £22,308 Invigorate Recruitment is looking to recruit a Customer Service Adviser to work for its client who are renowned for their award-winning customer service, their aim is to always offer the highest standard of service for every customer. They are looking to welcome a new...
-
Customer Service Adviser
4 weeks ago
Skipton, United Kingdom Skipton Building Society Full timeHours: 35 hours per week on a permanent contract. Shift patterns supporting department operating times. Occasional Saturday morning shifts on a rota basis. We strive to offer flexibility and find reasonable outcomes, specifics can be discussed further at interview stage Start date: Monday 15th July **Salary**: £21,850 Per Annum Closing Date: Sun, 9 Jun...
-
Customer Experience Advisor
3 weeks ago
Skipton, United Kingdom Solaris Full timeSolaris is Europe’s leading embedded finance platform empowering the future of financial services. As a tech company, we enable businesses to easily provide trusted and innovative financial experiences to their customers. Through smart APIs, our partners can embed financial services quickly and compliantly into their own product offerings. We love what we...
-
Customer Service Advisor
3 weeks ago
Skipton, United Kingdom Yorkshire Building Society Full timeIf you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...
-
Customer Service Advisor
3 weeks ago
Skipton, United Kingdom Yorkshire Building Society Full timeAbout the Role As a Customer Service Advisor you’ll: Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life - whether that’s saving for a gap year trip, buying a first home, or anything in between. Facilitate great conversations confidently through channel of choice, as you...
-
Customer Service Advisor
3 weeks ago
Skipton, United Kingdom Yorkshire Building Society Full timeIf you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because...
-
Customer Service Adviser
1 month ago
Skipton, United Kingdom Skipton Building Society Full timeHours: 35 hours per week on a permanent contract. Shift patterns supporting department operating times. Occasional Saturday morning shifts on a rota basis. Current Operating Hours: Monday – Thursday 8am-6pm, Friday 8am-5.30pm, Saturday 9am-12pm. Please note these are subject to change. Hybrid working arrangements can be considered after an...
-
Customer Service Adviser
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeHours:35 hours per week on a permanent contract. Shift patterns supporting department operating times. Occasional Saturday morning shifts on a rota basis.This role offers flexible hybrid working arrangements after an initial 6 week training period based at our Head Office in Skipton.Start date: Monday 5th June, later dates are availableWhat We Can Offer...
-
Sales Assistant
4 weeks ago
Skipton, United Kingdom Outdoor and Cycle Concepts Full timeSearching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant – Customer Advisor. Please note this role is a zero hour contract working a variety of shifts. This is a fixed term contract till November 2024. We recognize the significance of...
-
Sales Assistant
1 month ago
Skipton, United Kingdom Outdoor and Cycle Concepts Ltd (O&CC) Full timeSearching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant - Customer Advisor.Please note this role is a zero hour contract working a variety of shifts. This is a fixed term contract till November 2024.We recognize the significance of...