Customer Service Advisor
4 months ago
Speedy Freight Swindon, a leading logistics provider in the UK, are looking for a customer service advisor to join their busy and growing office in Melksham.
Speedy Freight provide direct and dedicated transport to businesses across a range of industries throughout the UK and Europe. Operating in a fast-paced environment, we provide tailored solutions to clients moving critical, time-sensitive, abnormal and fragile loads.
THE ROLE
- To help manage high spend accounts within our operating region
- Ensure standards expected by the client are achieved and maintained at all contract sites
- Developing and managing existing business
- Managing jobs from enquiry stage through to delivery for all new and existing clients
- Arranging international loads and assisting with customs paperwork
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Management Team
CRITERIA
- Ideally logistics experience but NOT essential
- Strong negotiation and customer service skills
- Ability to work to deadlines and at times under pressure
- Experience of customer service and strong administration skills
**Salary**: £24,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Melksham: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Reference ID: Customer Service Advisor
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