Customer Service Advisor

4 months ago


Melksham, United Kingdom Speedy Freight Full time

Speedy Freight Swindon, a leading logistics provider in the UK, are looking for a customer service advisor to join their busy and growing office in Melksham.

Speedy Freight provide direct and dedicated transport to businesses across a range of industries throughout the UK and Europe. Operating in a fast-paced environment, we provide tailored solutions to clients moving critical, time-sensitive, abnormal and fragile loads.

THE ROLE
- To help manage high spend accounts within our operating region
- Ensure standards expected by the client are achieved and maintained at all contract sites
- Developing and managing existing business
- Managing jobs from enquiry stage through to delivery for all new and existing clients
- Arranging international loads and assisting with customs paperwork
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Management Team

CRITERIA
- Ideally logistics experience but NOT essential
- Strong negotiation and customer service skills
- Ability to work to deadlines and at times under pressure
- Experience of customer service and strong administration skills

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Melksham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Reference ID: Customer Service Advisor



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