Service Advisor

3 weeks ago


Melksham, Wiltshire, United Kingdom Dick Lovett Full time
Key Responsibilities:

We are seeking a skilled Service Advisor to join our team at Dick Lovett. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring the smooth operation of our service department.

Key Tasks:
  • Customer Service: Provide top-notch service to our customers, ensuring their needs are met and exceeded.
  • Service Booking: Efficiently book services and manage repair orders to minimize downtime and maximize customer satisfaction.
  • Repair Order Management: Complete repair orders accurately and on time, communicating with customers and the Workshop team as needed.
  • Communication: Clearly communicate any required repairs to customers, ensuring they are informed and satisfied with the service provided.
  • Team Collaboration: Work closely with the Workshop team to ensure all tasks are completed to agreed-upon time scales, promoting a culture of efficiency and excellence.

As a Service Advisor at Dick Lovett, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our service department. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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