Hotel Receptionist

6 months ago


Richmond, United Kingdom The Petersham Hotel Full time

The Petersham is a stunning privately owned 4-star hotel, proudly overlooking the River Thames and surrounding Petersham Meadows.

With 60 elegant bedrooms, an award-winning restaurant, and flexible meeting and event spaces, there is plenty on offer.

We are looking for a Receptionist to join our Front Office team at The Petersham.
- Good level of English
- Be well presented and groomed
- Be very well organised
- Have exceptional time management skills
- Be serious about pursuing hospitality as their chosen profession and ready to build their career

**Key Job Responsibilities**:

- Welcoming all our guests in a highly professional yet friendly manner
- Check-ins and check-outs
- Maintain a high level of knowledge which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
- Take appropriate action to resolve any guest concerns or complaints
- Concierge assistance
- Excellent guest relations

**Skills & Experience**:

- Flexible and adaptable
- High level of attention to detail
- Demonstrate strong communication and interpersonal skills
- Customer service experience

The Petersham provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus
- Tips

Work Location: In person

Reference ID: Hotel Receptionist


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