Receptionist
6 months ago
**THE COMPANY**:
Richmond Hill Hotel is no ordinary building, with its spectacular views and prime leafy location this just isn’t an average place to visit. Situated on top of Richmond Hill, the surrounding medieval landscape was once dotted with picturesque riverside villages and orchards. It began to evolve from the construction of Sheen and Hampton Court Palaces where successive royal and aristocratic families moved in.
Richmond Park was originally enclosed for royal hunting. A series of grand houses, magnificent gardens and parks soon rose up from the water meads and woodland. Richmond Hill Hotel took shape in 1726 when two houses were built on the site. Over time, adjacent properties were added to fully form the hotel. Today, the building is part of a landmark conservation area, it also has two National Heritage List entries to top off its prime reputation. There is a reason why Turner and Constable came to paint on Richmond Hill. The landscape is breathtakingly calm, creating total relaxation.
With the luxury of contemporary fittings, bespoke detailing and subtle tones, the hotel offers a Georgian setting for the modern mind. Our destination restaurant, bar and terrace, 144 On The Hill compliments the hotels elegance with an inspired menu and calm considered spaces to meet, dine and relax.
**THE ROLE**:
We are looking for an exceptional Receptionist to join our Front office team.
Annual salary is £24,227.83 plus a monthly service charge of approx. £150-200.
You will be working 4 days a week and having 3 days off. Three of the shifts are from 8 am - 8 pm and one 7 hour shift (40 hours per week).
Is this Receptionist role right for me?
We’re looking for enthusiastic individuals with a hunger for hospitality and going the extra mile. We embrace our core values of Diversity, Innovation and Generosity in everything we do, and we’re looking for creativity, proactive thinking and team understanding in our staff members.
This role is for a friendly and energetic Receptionist to join our Front Office Team and help ensure our guests have a memorable experience. The role of Receptionist is a key position at the Richmond Hill Hotel, with a primary focus on delivering excellent guest service, by welcoming our guests with warmth and friendship, ensuring an exceptional experience from arrival to departure, and contributing to a truly extraordinary stay.
What comes in the box for you?
Exceptional people deserve to be recognised and rewarded, and in addition to an industry-leading salary, you can expect an uncountable and incredible benefits package including:
- access to hundreds of online perks & discounts;
- free health cashback plan for you and your family;
- extra day’s holiday for every year you work for us (up to 5 additional days);
- salary sacrifice schemes to help you buy a bike, laptop, or gym membership;
- our team can use our onsite gym;
- bespoke career development through internal and external training schemes;
- meals on duty; Refer a friend scheme, with up to £500 cash incentive; Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards;
- free parking on site;
- flexible working patterns, as well as much more
**THE CANDIDATE**:
- Proven receptionist experience in a similar role
- High level of customer service
- Good level of English and Maths
- Strong digital skills preferably with experience in hotel booking software
- Warm and welcoming personality
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