Receptionist/ Administration Clerk

3 weeks ago

StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

Please note, we are unable to provide sponsorship for this role due to the required Skill Level and salary threshold.

Therapies Receptionist/Administration Assistant

Full-Time 37.5hrs /Part-time considered

Core hours Monday to Friday 8:30am-4:30pm

This is role will involve multi-tasking with constantly changing priorities, you will be working closely with the administration/clerical team and therapy staff to ensure an efficient service is provided to our patients.

This is a busy role which will involve multi-tasking with constantly changing priorities therefore the ability to work both accurately and efficiently with a flexible approach to work is a necessity.

The post holder will need to have good IT skills as this role will involve a lot of computer work. The ideal person will be dynamic, able to think on their feet and prioritise their work load according to the needs of the unit. The ideal person will be able to remain calm under pressure, have excellent communication skills and will foster excellent working relationships.

The Therapies Department comprises of two multidisciplinary based teams, the Medical & Surgical Team and the Network Services Team, incorporating both Occupational Therapy and Physiotherapy. These teams form part of the Trust Medical, Surgical and Network Services Divisions. Each team is led by a Divisional Therapist, Mrs Noeleen Hellis leads the Network Services Therapy Team, Mrs Jane Teasdale leads the Medical & Surgical Therapy Team & Mrs Clare Johnson for the County Hospital.

If you are successful, you will be greeting and booking in new arrivals to the Therapies outpatient department, ensuring that all patient information systems are kept up to date and helping to create and maintain a friendly, courteous atmosphere for our patients, the general public, other staff and contacts external to the Trust at all times.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country.

We serve around three million people and we’re highly regarded for our facilities, teaching and research.

The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages

For more information on working for the Trust, please see the attached Job Description and Person Specification.

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