Customer Service Assistant

5 months ago

Pontyclun, United Kingdom Compass Group Full time

**What you'll be doing**:
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive Wow Points every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

**More about the role**:
Could you bring your spark to Eurest? Here's what you need to know before applying:
**Your key responsibilities will include**:
Preparing delicious, high-quality food that delights our clients and customers

Serving customers, ensuring they receive an easy and seamless personalised experience

Being knowledgeable about the food service and helping customers with natural service

Representing Eurest and maintaining a positive brand image

Handling cash and operating the cash register

Complying with Food Handling and Hygiene standards

Complying with Health and Safety regulations

**Who you are**:
**Our ideal Customer Service Assistant will**:
Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride

Take initiative and make decisions that are right for our customers

Be an excellent team player with great communication skills

Have a desire to succeed in your role

Possess the ability to work under pressure

Demonstrate Exceptional timekeeping and reliability

Have a safety-first mind set

Eurest, part of Compass Group UK & Ireland, typically serves 250,000 meals daily, servicing approx 300 contracts across over 700 sites nationwide. The company is a major business and industry foodservice provider for UK organisations many of which have been crucially important in keeping the UK economy and society in general, functioning during the pandemic.

**Job Reference**: com/2607/91530001/52573676/BU #LI-DNP
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone?s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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