Policy Administrator
4 months ago
**Policy Administrator - Insurance**
**Based in Dartford**
**Full-Time - Permanent**
**Salary: £21,000 - £26,000**
Administrator Job Description below:
Our client is an independent Commercial Insurance Brokerage that has seen impressive year on year growth since its inception in 2004. Formed by an ex-London Taxi Driver, the company has firmly cemented itself to be the No1 London Black Cab Insurance Provider in the UK and has since grown to offer a variety of commercial insurance products including Specialist Commercial Vehicle, Minibus, Fleet & Commercial Combined.
With plans to quadruple their turnover over the next 10 years, grow and develop their team and enter more profitable markets, this is a very exciting time to be joining the company.
Insurance Administrator
Pay £21,000 to £26,000 Depending on experience.
ROLE AND RESPONSIBILITIES
Key responsibilities include;
- To interpret customer requirements and action changes to existing insurance policies.
- Processing new and existing business renewals in line with FCA requirements including obtaining and issuing appropriate documentation.
- Process mid-term adjustments / cancellations as appropriate
- Calculating insurance premiums / adjustment premiums.
- Dealing with incoming customer telephone enquiries
- To present accurate information to Underwriters
- To update client records
SKILL REQUIREMENTS
- The skills, duties and other attributes required to excel as customer service team member include the following:
- Excellent skills for communicating and relating with both staff members and customers
- Confident telephone manner.
- Good interpersonal skills to create a cordial relationship with team members
- Ability to multitask
- Must be result oriented
- Ability to be accurate and precise whilst working under pressure and meeting deadlines.
- A friendly and approachable personality
- Ability to act as part of the team
- To be able to adapt to customer requirements with patience and understanding.
- To carry out other duties as requested by your Manager/Team Leader.
If you have any questions at all please do not hesitate to contact me.
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work Location: In person
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