Administrator

3 months ago

Haverhill, United Kingdom WEST SUFFOLK COLLEGE Full time

West Suffolk College, Personal and Professional Learning Centre in Haverhill
- 18.5 hours per week (which can be worked flexibly), 52 weeks per year - Permanent
- Salary: £21,018 per annum - £21,804 per annum (Actual Salary £11,802 per annum - £12,243 per annum)

As part of this role, you will provide outstanding customer service to both internal and external visitors.

**Role Responsibilities**:

- To take responsibility for the smooth running of all activities being undertaken in the centre.
- To undertake all administrative duties as required to support activity, and any other duties which may be required to support the daytime staff.
- To provide a front-line customer service both face to face, in writing and on the telephone.
- Monitor attendance of students on courses, supporting with registers, following up non-attendance and reporting to tutors and programme managers in a timely manner to support retention.
- Supporting on-programme progress for online courses and those where students do not attend the centre.
- Support administration duties required for exams.

**Required qualifications, skills and experience**:

- Good general education in English, Maths and ICT.
- Experience of working in an administrative or office role preferred but not essential.
- Experience of prioritising workloads in any environment.
- Experience of dealing with a wide range of people in a professional manner.
- Pleasant, courteous approach when dealing with members of the public.
- An organised, methodical and flexible approach to work.

**We also offer a wide range of staff benefits including**:

- Membership into Local Government Pension Scheme
- Family friendly policies and flexible working
- Access to our employee assistance programme
- Employee wellbeing initiatives
- Company Events
- Memberships and discounts - employees can sign up to various membership cards and discount schemes.
- Learning and development opportunities - including staff development days

West Suffolk College is one of the country’s leading further education and apprenticeship providers. Our apprenticeship results have consistently remained above the national average. We offer many degrees, HNCs and HNDs at our focused and inclusive University Studies Centre. We have around 13,000 students including nearly 2,000 apprentices studying with us.

As a College, our Character Strengths and Mission Statement underpin our expectations of all our students and employees. Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.

This is an opportunity to join a hugely supportive organisation where we value, support and facilitate your professional development, as well as offering many other benefits including an attractive pension scheme, staff wellbeing initiatives and employee assistance.

This College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.

**TO APPLY FOR THIS ROLE PLEASE VISIT OUR WEST SUFFOLK COLLEGE WEBSITE AND APPLY DIRECTLY VIA OUR PORTAL. WE CANNOT ACCEPT INDEED APPLICATIONS OR CVS AS A FORM APPLICATION, THANK YOU.**

**Closing Date**: 8:00am on Monday, 29th January

**Interviews**: To be held shortly thereafter
- All data will be processed in accordance with the Data Protection Act 2018. For more information about how we access and use your information please visit our website_

**Job Types**: Part-time, Permanent

**Salary**: £11,802.00-£21,804.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Health & wellbeing programme
- Store discount

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

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