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Commercial Experience Co-ordinator

3 months ago

Swindon, United Kingdom National Trust Full time

Summary No two days will be the same for the Commercial Experience Co-ordinator. You’ll be coordinating a wide variety of tasks, such as reviewing social media content, updating web intranet pages through to managing the supply of ingredients for photoshoots and assisting with the recording of a video.
If you have a great eye for detail to ensure that our content is accurate, and love to spot errors quickly making sure that all the small things have been considered, this could be the role for you
What it's like to work here At the National Trust we're passionate about championing good, honest food and creating food experiences that make our visitors happy. A cup of tea and a slice of cake is one of the things our visitors love most about visiting ourplaces.And not only that, our food does good too, by helping support our charitable goals.
Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meetwith stakeholders and to carry out work.
What you'll be doing You’ll be supporting the Food & Beverage Experience team and wider National Trust Food & Beverage (F&B) teams with co-ordinating and organising created external or internal communications and marketing activity. You’ll support the ExperiencePlanning Manager in the review and delivery of content, including social media, website, video, photography, internal intranet and property point-of-sale materials.
You’ll be the first point of contact for properties on F&B and Retail communication queries, you will use your great customer service skills to deliver an exceptional support service. You will also support the F&B Experience & Retail team in the co-ordinationof internal and external events.
Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.
We’d love to hear from you if you have:

- Experience of posting pre-produced material to social media, websites, internal intranet -Experience of editing communication content such as written copy, video, photography, point-of-sale / marketing materials-Willingness to learn and understand the NationalTrust’s Food / strategy showing interest in keeping abreast of Food and Beverage / industry changes -A flexible, customer-focused approach enabling strong relationships to be built and maintained internally and externally -Excellent verbal and written communicationsskills -Ability to manage multiple tasks and to prioritise in line with the needs of the organisation -Excellent organisational skills with knowledge of MS Office programs
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Click here to find out more about the benefits we offer to support you.