Complaints Support Officer

3 weeks ago


Devon, United Kingdom East Devon District Council Full time

**About the role**

The Council’s Monitoring Officer is the corporate complaints officer. As part of a small team, you will provide support to the Monitoring Officer and the Housing service on all matters relating to housing complaints made against the Council. This will entail liaising with members of the public and the Local Government Ombudsman. You will also support the Monitoring Officer in achieving the priorities and outcomes of the Council. Day to day you will be responsible for logging and progressing housing and other complaints and requests for information.

**About you**

It is essential that you have excellent communication, organisational and time management skills. You must also have the ability to work without supervision and use your own initiative, as you will be dealing with complaints and requests for information from members of the public on a daily basis.

**Contact this service**:
Opening hours:
Monday to Friday from 8.30am to 5pm

Phone:
01395 517553



  • Exeter, Devon, United Kingdom LiveWest Full time

    About The Role Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you. As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our complaint handling and complaint learning. You will be responsible for and provide management, support and...

  • Complaints Manager

    3 weeks ago


    Plymouth, Devon, United Kingdom LanceSoft, Inc. Full time

    Title: Safety Regulatory Reporting and Global Complaints Analyst Location: Plymouth, MN 55442 Duration: 06 Months Contract with Possible Extension Description: This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs. The temporary position is...

  • Complaints Manager

    3 weeks ago


    Plymouth, Devon, United Kingdom LanceSoft, Inc. Full time

    Title: Safety Regulatory Reporting and Global Complaints Analyst Location: Plymouth, MN 55442 Duration: 06 Months Contract with Possible Extension Description: This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs. The temporary position is...


  • Devon, United Kingdom Carrington West Full time

    Planning Technical Support Officer Devon £22-£23p/h umbrella rate   I am working closely with my LPA client based in Exeter and assisting in their recruitment for a temporary Planning Technical Support Officer on a 3-month initial contract. **This role suits an experienced planning support officer**   As a result of the increasing workload across...


  • Devon, United Kingdom Carrington West Full time

    Planning Technical Support Officer Devon £22-£23p/h umbrella rate   I am working closely with my LPA client based in Exeter and assisting in their recruitment for a temporary Planning Technical Support Officer on a 3-month initial contract.**This role suits an experienced planning support officer**  As a result of the increasing workload across the...


  • Devon, United Kingdom Carrington West Full time

    Planning Technical Support Officer Devon £22-£23p/h umbrella rate   I am working closely with my LPA client based in Exeter and assisting in their recruitment for a temporary Planning Technical Support Officer on a 3-month initial contract.**This role suits an experienced planning support officer**  As a result of the increasing workload across the...


  • Plymouth, Devon, United Kingdom Aatom Recruitment Full time

    Experience of using Microsoft Software Packages e.g. Word, Excel, Outlook. Experience of giving information and signposting customers in a tactful and professional manner face to face, over the phone, online and in writing. Experience of providing an effective and efficient business support service to customers. Administrative experience with an...


  • Exeter, Devon, United Kingdom Spinwell Global Limited Full time

    Role: Intelligence Support Officer REF (phone number removed) Contract Length: 66 per hour Spinwell is recruiting for an Intelligence Support Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE INTELLIGENCE SUPPORT OFFICER * Quality assesses and evaluates Intelligence for publication, and dissemination in line with...


  • Exeter, Devon, United Kingdom Spinwell Global Limited Full time

    Role: Intelligence Support Officer REF (phone number removed) Contract Length: Until 31/03/2024 Location: Exeter IR35: Inside Pay Rate to Intermediary: £16.66 per hour Spinwell is recruiting for an Intelligence Support Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE INTELLIGENCE SUPPORT OFFICER * Quality assesses...


  • Torridge, Devon, United Kingdom AKTON Resourcing Ltd Full time

    Exciting Opportunity in Regulatory Services! Environmental Health Officer/ Technician - Noise Are you passionate about maintaining peace and tranquility in communities while upholding regulatory standards? An opportunity awaits you to join our team as a Technical Officer specializing in Noise & Nuisance, discreetly based within a dynamic partnership...


  • Exeter, Devon, United Kingdom Office Angels Full time

    re you a talented Customer Service Advisor looking for a new opportunity? Our client is a waste management organisation based in Exeter seeking a motivated individual to join their customer service team. As a customer service advisor, you will play a crucial role in ensuring the delivery of exceptional service to their clients, while also managing general...


  • Exeter, Devon, United Kingdom Indie Recruitment Ltd Full time

    Customer Services Advisor If you live near Exeter and have a passion for providing excellent customer service, we have an exciting opportunity become available. You will be in a positive working environment, as part of a dynamic team - within our established international family shoe business, Marsh Footwear Brands, which consists of the following...


  • Devon, United Kingdom Devon County Council Full time

    INTERNAL APPLICANTS ONLY (DCC Employees Only) This is a unique opportunity to join the Business Support Team, who support The Quality Assurance, Reviewing & Safeguarding Service (QARSS), as a Senior Service Support Officer on a full time, permanent basis. The role is here to support the continual growth of QARSS.  The successful candidate will work...


  • Plymouth, Devon, United Kingdom Delt Shared Services Ltd Full time

    Job Description Delt is a brilliant contradiction. A dynamic and agile private sector company with a serious conscience that is wholly owned by the public sector. It is somewhere you can do the right things for the right reasons while playing a real part in a growing business. The Delt Project Management Office is committed to delivering a wide range of...


  • East Devon, Devon, United Kingdom Clinton Devon Estates Full time

    Job title: Heaths to Sea Project Support Officer Reporting to: Head of Environment & Strategy Status : Full time, 2-year fixed-term contract Hours of work: 9am – 5pm, Monday – Friday The Heaths to Sea Landscape Recovery initiative holds nature recoveryambitions of national significance. Located in East Devon’s lower River Otter catchment...


  • Farringdon, Devon, United Kingdom Bright Horizons UK Full time

    Job: Application Support Specialist (Tinies) Salary: £30K-£35K DOE Hours: Full Time / 37.50 / Monday to Friday Job Type: Fixed Term Contract / Hybrid with attendance required 2 days per week in our London Office The stage has been set for Tinies to significantly grow in the coming year and require an Application Support Specialist to join the UK head...


  • Farringdon, Devon, United Kingdom Bright Horizons UK Full time

    Job: Application Support Specialist (Tinies) Salary: £30K-£35K DOE Hours: Full Time / 37.50 / Monday to Friday Job Type: Fixed Term Contract / Hybrid with attendance required 2 days per week in our London Office The stage has been set for Tinies to significantly grow in the coming year and require an Application Support Specialist to join the UK head...


  • Honiton, Devon, United Kingdom Allied Healthcare Full time

    Executive Support Officer needed in Honiton The hourly rate is £14.17ph PAYE This is a temporary role The reference number is: 5248617 The successful candidate will provide an effective and efficient leadership support service support to the executive team so that they can achieve the goals and actions within the Plan. They will provide an effective...


  • Torridge, Devon, United Kingdom AKTON Resourcing Ltd Full time

    Exciting Opportunity in Regulatory Services! Environmental Health Officer/ Technician - Noise Are you passionate about maintaining peace and tranquility in communities while upholding regulatory standards? An opportunity awaits you to join our team as a Technical Officer specializing in Noise & Nuisance, discreetly based within a dynamic partnership...


  • Torridge, Devon, United Kingdom AKTON Resourcing Ltd Full time

    Exciting Opportunity in Regulatory Services! Environmental Health Officer/ Technician - Noise Are you passionate about maintaining peace and tranquility in communities while upholding regulatory standards? An opportunity awaits you to join our team as a Technical Officer specializing in Noise & Nuisance, discreetly based within a dynamic partnership...