Customer Advisor

4 weeks ago


Newcastle upon Tyne, United Kingdom HOLLOW ADVISORY LTD Full time

We are seeking a Customer Advisor to join our team. As a Customer Advisor, you will be responsible for providing exceptional customer service and support to clients, assisting them with their queries and ensuring a positive experience.

**Duties**:

- Communicate effectively with clients to understand their needs and provide appropriate solutions
- Conduct data entry tasks accurately and efficiently
- Utilise upselling techniques to promote additional products or services
- Analyse client information to offer tailored recommendations
- Demonstrate excellent phone etiquette while assisting clients

**Requirements**:

- Strong communication skills to interact effectively with clients
- Ability to perform data entry tasks accurately
- Experience in upselling products or services is advantageous
- Analytical skills to assess client needs and offer suitable solutions
- Excellent phone etiquette and customer service skills

Join our team as a Client Advisor and be part of a dynamic environment where your language skills and customer service expertise will make a difference in our clients' experience.

Pay: From £23,780.00 per year

**Benefits**:

- Company events
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024



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