Customer Service Representative

3 weeks ago


Crewe, United Kingdom UR.co.uk Full time

We are looking to recruit an experienced and organised **Customer service advisor** for our team based in Crewe

**Key Responsibilities**:

- Answering customer messages on multiple marketplaces and websites
- Working with suppliers to resolve delivery and order issues
- End to end customer service
- Building rapports with customers
- Providing aftercare support and assistance for customers

**Must be comfortable with**:

- Answering the phone with exceptional phone manner
- Microsoft Office
- Working in a team and independently
- A diverse role which will include managing different projects on a daily basis
- Working in a small team

**Requirements**:

- Proven working background and experience working in customer service
- Advanced computer skills on MS Office
- High attention to detail and accuracy
- Strong attention to detail and confidentiality

In return we will offer:

- Full time permanent employment working on a 5/7 shift pattern
- Opportunity to join a company that has and is continuing to expand

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus

Work Location: In person



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